EMCC European Monitoring Centre on Change

Infosys BPM

Infosys BPM

Geographic Location

Country: Ireland
Region: South-East (IRL); Southern and Eastern
Location of affected unit(s): Waterford


Sector: Administrative services
Administrative and support service activities
82.99 - Other business support service activities n.e.c.

Employment Effects

Announcement Date: 08-12-2021
Type of Restructuring: Business expansion
Planned Job Creation: 250

Additional Information

Indian multinational Infosys BPM is to create 250 jobs at its new centre in Waterford. Infosys BPM is the business process management section of IT consulting company Infosys and provides business and technical support services to companies across telecommunication, manufacturing, social media, healthcare, and fintech sectors.

New positions will be in technical support and customer service as well as for experts in the areas of finance, HR, planning, and capacity management.

The company began its operations in Ireland in 2014, in Dublin, and now has several offices across Ireland.