EMCC European Monitoring Centre on Change

Intelcia Portugal

Intelcia Portugal

Geographic Location

Country: Portugal
Region: Continente
Location of affected unit(s): Lisboa, Porto, Castelo Branco, Coimbra and Caldas da Rainha


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres
Number Employed: 2400
Group: Altice Portugal

Employment Effects

Announcement Date: 28-07-2020
Type of Restructuring: Business expansion
Employment Effect Start: 28-07-2020
Foreseen End Date: 31-12-2020
Planned Job Creation: 500

Additional Information

Intelcia Portugal, a Portuguese outsourcing company from the Altice Portugal Group, will recruit 500 workers by the end of 2020 to integrate its operations at national level. The new employees will integrate projects in Portuguese, French, English, Italian, German and Castilian, in different sectors of activity. Out of the new 500 employees, 50 will occupy leadership positions such as team leaders and operations coordinators.

Intelcia is a company with presence in Europe (France, Portugal), Africa (Morocco, Egypt, Cameroon, Ivory Coast, Senegal, Mauritius, Madagascar, Kenya and South Africa), North America (United States of America), Latin America (Colombia, Guyana) and the Caribbean (Dominican Republic, Jamaica).

Currently, the company has 2,400 workers and offices located in Lisbon, Porto, Castelo Branco, Coimbra and Caldas da Rainha.