Type
Business expansion
Country
United Kingdom
Region
North West; Lancashire;
Location of affected unit(s)
Leeds and Bury
Sector
Information / Communication
Information Communication Services
Telecommunications
61 - Telecommunications

800 jobs
Number of planned job creations
Job creation
Announcement Date
24 November 2004
Employment effect (start)
1 December 2004
Foreseen end date
1 May 2005

Description

Mobile phone company mmO2 is creating 800 jobs at its call centres operations in Bury and Leeds to deal with its increasing number of customers. The company plans to hire an extra 300 people in Leeds by May 2005. The new jobs come as the company moves its 3,000 customer services staff, located in two separate buildings in the area, into new facilities in the Arlington Business Centre. Meanwhile in Bury - where O2 is now the largest employer - it is creating a further 500 jobs as it increases capacity at its customer support call centre.


Sources

  • 24 November 2004: The Guardian

Citation

Eurofound (2004), mmO2, Business expansion in United Kingdom, factsheet number 60765, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/60765.