EMCC European Monitoring Centre on Change



Geographic Location

Country: Poland
Region: Gdanski; Pomorskie; Polnocny
Location of affected unit(s): Gdańsk


Sector: Administrative services
Administrative and support service activities
82 - Office administrative, office support and other business support activities
Group: Sitel Group

Employment Effects

Announcement Date: 16-06-2021
Type of Restructuring: Business expansion
Employment Effect Start: 16-06-2021
Planned Job Creation: 500

Additional Information

The US-based multinational provider of third-party business services Sitel Group announced that it will create up to 500 new jobs at its new unit in Gdańsk within the next few years. At the first stage of the business expansion, the company is looking for specialists with knowledge of foreign languages, especially English.

Sitel provides a variety of services, such as call centres, integrated digital solutions for businesses, training and staff training services, technology support services and data analysis services In Poland, the company operates in Warsaw, employing 850 specialists.