EMCC European Monitoring Centre on Change



Geographic Location

Country: Portugal
Region: Continente
Location of affected unit(s): Lisboa, Porto, Coimbra and Aveiro


Sector: Information / communication
IT and other information services
62 - Computer programming, consultancy and related activities

Employment Effects

Announcement Date: 02-03-2021
Type of Restructuring: Business expansion
Foreseen End Date: 31-12-2021
Planned Job Creation: 500

Additional Information

Talkdesk, the Portuguese company that develops contact centre solutions in the cloud will recruit 500 persons for different areas: research and development, sales and account management, project and program management, marketing, customer support, financial and accounting management, human resources and technical support. By the end of 2021, Talkdesk will complete hirings. 

For the company, 2020 was a very atypical year and reinforced the importance of digitalization as a work tool, allowing the hiring of workers from different parts of the country.