EMCC European Monitoring Centre on Change



Geographic Location

Country: Portugal
Region: Grande Lisboa; Lisboa; Continente
Location of affected unit(s): Lisboa


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 3120
Group: Teleperformance

Employment Effects

Announcement Date: 24-09-2012
Type of Restructuring: Business expansion
Employment Effect Start: 01-10-2012
Planned Job Creation: 1200

Additional Information

Teleperformance, a global company specializing in Customer Experience Management and Contact Centre services, inaugurated in September a new high-tech multilingual hub of 1200-employee capacity.

The new center is located in the highly sought-after ‘Parque das Nações’ area of Lisbon and the company is expected to proceed with the recruitments immediately.

The new “Expo” Teleperformance complex is a Customer Experience Management platform and headquarters, which can serve 40 countries in 24 languages across all channels of communication.