EMCC European Monitoring Centre on Change

Transcom WorldWide

Transcom WorldWide

Geographic Location

Country: France
Region: Loire; Rhône-Alpes; Centre-Est
Location of affected unit(s): Roanne and Montluçon (Allier) et à Soissons (Aisne)


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 800
Group: Kinnevik

Employment Effects

Announcement Date: 01-03-2004
Type of Restructuring: Business expansion
Foreseen End Date: 31-12-2006
Planned Job Creation: 600

Additional Information

Transcom WorldWide, a customer oriented consultancy firm, will create a call centre in Roanne, where Giat Industries is restructuring its production site. The centre will employ 60 to 80 people as of April 2004 and it is expected to grow up to 400 to 500 employees within 3 years. In March 2007, Transcom WorldWide announced that the call centre in Roanne and the two new centres of Montluçon (Allier) and Soissons (Aisne) employed 600 new people by December 2006.