EMCC European Monitoring Centre on Change

Transcom WorldWide Poland

Transcom WorldWide Poland

Geographic Location

Country: Poland
Region: Bialostocko-suwalski; Podlaskie; Wschodni
Location of affected unit(s): Białystok


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres

Employment Effects

Announcement Date: 22-06-2016
Type of Restructuring: Business expansion
Employment Effect Start: 22-06-2016
Foreseen End Date: 31-12-2016
Planned Job Creation: 150

Additional Information

Outsourcing services company Transcom WorldWide Poland has announced that it will create 150 jobs at its new contact centre in Białystok by the end of 2016. In total, the company plans to create 250 jobs. The company will provide training for new employees.

Transcom WorldWide was established in 1995 in Sweden; it has 52 contact centres in 21 countries. Transcom Worldwide has been operating in Poland since 2003; the company has units in two locations (Olsztyn and Gdańsk) employing 1,000 people.