EMCC European Monitoring Centre on Change

Virgin Media

Virgin Media

Geographic Location

Country: United Kingdom


Sector: Information / communication
61 - Telecommunications
Number Employed: 14600

Employment Effects

Announcement Date: 10-11-2008
Planned Job Reductions min: 2200
Planned Job Reductions max: 2200
Type of Restructuring: Internal restructuring
Employment Effect Start: 01-07-2009
Foreseen End Date: 31-12-2012

Additional Information

Virgin Media, a cable TV, phone and broadband operator, is to cut 2,200 jobs by the end of 2012. The cuts amount to about 15% of the workforce and are part of a wider cost-cutting plan aiming to improve the company's cashflow by £120m over the next four years. 

As part of the announced redundancies, in March 2009, the company revealed plans to close its call centre in Nottingham by October 2009 with the loss of nearly 150 staff. The cuts will affect 113 sales staff and 35 support staff. The 35 support staff will be made redundant by July 2009. Also, on 7 May 2009, the company announced plans to cut 332 jobs from its Dudley site. The company entered a three-month consultation period with employees and trade unions, and 20% of the staff were redemployed to other positions. On 14 August 2009, the company announced plans to close its customer service department in Black Country with the loss of 250 jobs by the end of October 2009.