EMCC European Monitoring Centre on Change



Geographic Location

Country: United Kingdom
Region: Berkshire, Buckinghamshire and Oxfordshire; South East
Location of affected unit(s): Banbury


Sector: Information / communication
61 - Telecommunications

Employment Effects

Announcement Date: 05-10-2010
Planned Job Reductions min: 400
Type of Restructuring: Closure
Foreseen End Date: 31-12-2011

Additional Information

Telecommunication giant Vodafone has announced plans to close its Banbury customer relations centre in 2011 resulting in the loss of 400 jobs. The closure is part of company efforts to improve efficiency. A spokeswoman said the Banbury centre had many little teams carrying out different tasks, but that Vodafone wanted "bigger, more specialist teams". 200 of the posts will move to other Vodafone sites at Newark in Nottinghamshire, Stoke-on-Trent in Staffordshire and Didsbury, Manchester.