EMCC European Monitoring Centre on Change

Walter Services

Walter Services

Geographic Location

Country: Germany
Region: Nordrhein-Westfalen
Location of affected unit(s): Lübeck, Schutterwald, Ettlingen, other


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 6000
Group: Walter Services

Employment Effects

Announcement Date: 28-09-2013
Planned Job Reductions min: 500
Planned Job Reductions max: 1000
Type of Restructuring: Bankruptcy
Employment Effect Start: 29-09-2013
Foreseen End Date: 31-10-2013
Direct Dismissals: 509

Additional Information

German call-centre agency Walter Services is to cut more than 500 jobs in Germany. This is part of the company’s insolvency protection proceedings.

According to the sources, the restructuring plan envisages the closure of the sites in Lübeck (269 jobs) and Schutterwald (150 jobs) by the end of 2013 and also the reduction of the workforce at its headquarters in Ettlingen (approximately 90 job cuts). In total, the company employs 6,000 people in Germany.

Updated, 05-12-2013: As reported, the job reduction measures will continue and the total job cuts will be 1,000. The timeline and the locations affected are not still available.