EMCC European Monitoring Centre on Change



Geographic Location

Country: France
Region: Calvados; Basse-Normandie; Bassin Parisien
Location of affected unit(s): Grâce-de-Dieu


Sector: Information / communication
61 - Telecommunications

Employment Effects

Announcement Date: 23-04-2009
Type of Restructuring: Business expansion
Employment Effect Start: 01-12-2009
Foreseen End Date: 01-04-2012
Planned Job Creation: 250

Additional Information

Webhelp, a telecommunication company, is to open a call centre in Grâce-de-Dieu, in the Basse-Normandie region. The centre will start operating in December 2009 and will create 250 jobs until 2012. The French branch of the company at present employs 500 workers in Pierre-Heuzé and Colombelles. Its customers include Bouygues Télécom, Orange and Direct énergie.