EMCC European Monitoring Centre on Change



Geographic Location

Country: France
Region: Ille-et-Vilaine; Bretagne; Ouest
Location of affected unit(s): Etrelles


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 470

Employment Effects

Announcement Date: 14-02-2011
Type of Restructuring: Business expansion
Employment Effect Start: 15-02-2011
Foreseen End Date: 31-12-2011
Planned Job Creation: 120

Additional Information

On 14 February, call centre operator Webhelp announced its intention to recruit between 120 and 130 employees in 2011 after the expansion of its sites in Etrelles (Ile-et-Vilaine). Webhelp added 800 square meters to its site after it had won a new client, the TV channel Canal +. The group Webhelp, established in 2000, has 7,500 employees (France, Morocco, Romania).