EMCC European Monitoring Centre on Change



Geographic Location

Country: Spain
Location of affected unit(s): Barcelona, Málaga, Mallorca, Valencia and Tenerife


Sector: Administrative services
Administrative and support service activities
82.99 - Other business support service activities n.e.c.
Number Employed: 5000

Employment Effects

Announcement Date: 10-06-2021
Planned Job Reductions min: 501
Type of Restructuring: Internal restructuring
Foreseen End Date: 31-12-2021

Additional Information

Webhelp, the Paris-based multinational customer service company, has announced an employment adjustment plan in Spain that will affect 501 workers out of a workforce of more than 5,000. Most of affected employees (400) are located in Barcelona offices.

The company claims that the plan is necessary to adjust the workforce to the projects it is working on, although it will try to relocate as many of the affected employees as possible before the end of the year.

The company, founded in 2020, closed that year with revenues of more than €1.6 billion. Its clients include Vodafone, Valentino and La Redoute.