EMCC European Monitoring Centre on Change



Geographic Location

Country: United Kingdom
Region: Derby; Derbyshire and Nottinghamshire; East Midlands
Location of affected unit(s): Derby


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 1200

Employment Effects

Announcement Date: 11-06-2014
Type of Restructuring: Business expansion
Employment Effect Start: 11-06-2014
Planned Job Creation: 300

Additional Information

Digital communications company EE has announced the creation of 300 jobs. The jobs will be based at the Webhelp call centre in Derby which currently employs 1,200 people, mainly working for media company Sky. These new jobs will be created at Webhelp to handle various aspects of customer service calls on behalf of EE. Recruitment for these positions has already begun.

This latest round of job creation on behalf of EE continues the company's policy of locating more call centrre jobs in UK sites. Previous job creation in Northern Ireland occurred earlier in 2014