EMCC European Monitoring Centre on Change

Webhelp UK

Webhelp UK

Geographic Location

Country: United Kingdom


Sector: Administrative services
Administrative and support service activities
82.2 - Activities of call centres
Number Employed: 6000

Employment Effects

Announcement Date: 29-11-2013
Type of Restructuring: Business expansion
Planned Job Creation: 600

Additional Information

Call centre company Webhelp UK will create about 600 jobs in the UK within the next months. This includes full- and part-time positions.

170 jobs are to be created in Derby, 75 in Falkirk, 27 in Glasgow, 40 in Kilmarnock and about 30 in Dunoon and Greenock. The remainder of job creations will be in other locations across the country.

Webhelp UK provides call centre services for customers like Vodafone and Sky and is looking to expand its operations. Earlier in 2013, the company had already announced to create an additional 350 jobs in Scotland until 2015. It is unclear form the sources if some of the newly announced jobs in Scotland (about 60) were already reported in this previous announcement.