EMCC European Monitoring Centre on Change


21 Oct, 2016
    • Spain
  • Organisation size


  • Establishment size


  • Type of restructuring
    • Internal restructuring
  • Ownership
    • Private
  • Sectors
  • Involved actors

    • Business/employers organisation
    • National government
  • Anticipation of change activities
    • Training/skill development
    • Strategic long-term monitoring of market and technological developments
    • Development and maintenance of capacities and competencies for anticipation of change
    • Continuous mapping of jobs and skills needs - Elaboration of training plans
    • Promotion of internal mobility
  • Management of change activities
    • (Re)training of affected employees
The Spanish company Telefónica is one of the world’s largest telecommunications companies with a strong presence in Europe, Africa and Latin America. In June 2006, it had around 220,000 employees, representing a growth of 23.5 per cent compared with the previous year. This growth was partly an effect of changes in the accountancy consolidation perimeter relating to its Atento group subsidiary. The worldwide spread of Telefónica presents major challenges for the development of a human resources policy capable of meeting the needs of every individual employee.