Qualidade dos serviços públicos durante a COVID-19 

Eurofound’s unique e-survey, Living, working and COVID-19, provides a snapshot of the impact of the pandemic on people’s lives, with the aim of helping policymakers to bring about an equal recovery from the crisis. Three rounds of the e-survey have been carried out to date.

  • Round 1: Launched on 9 April 2020 when most Member States were in their first lockdown
  • Round 2: July 2020 when economies and societies were gradually reopening
  • Round 3: March 2021, almost a year on, as countries were still dealing with various levels of lockdown to curb the spread of new strains of the virus, while vaccination programmes were rolled out.

The data cover a range of topics including fairness of support measures, the experience of online schooling and education, online healthcare and unmet healthcare needs, and access to online public services. Compare the data for each round and explore by country, gender and age.

Conclusões principais

  • O acesso aos cuidados de saúde tem vindo a tornar-se cada vez mais difícil para muitos europeus. Mais de 20 % dos inquiridos viram‑se impedidos de realizar um exame ou tratamento médico durante a pandemia. As perturbações nos serviços básicos de saúde e a não satisfação das necessidades de cuidados de saúde foram relatadas com maior frequência na Hungria, em Portugal e na Letónia.

Background and data collection

  • FieldworkRound 1: 9 April–1 May 2020; Round 2: 22 June–27 July 2020; Round 3: 15 February–30 March 2021 
  • Sample sizeRound 1: 86,457 (63,354 complete responses for EU27); Round 2: 31,732 (24,123 complete responses for EU27); Round 3: 62,518 (46,800 complete responses for EU27) 
  • Target population: People aged 18 and over
  • Spatial coverage of the data visualisation: EU27
  • Data collection mode: Online
  • Respondent recruitment: Snowballing and advertisements on social media
  • Publisher: Eurofound
  • Copyright: Copyright policy
  • Working paperLiving, working and COVID-19: Methodological Annex to Round 1
  • Working paper: Living, working and COVID-19: Methodological Annex to Round 2
Suggested citation

Eurofound (2020), Living, working and COVID-19 dataset, Dublin, http://eurofound.link/covid19data

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Na sequência da saída do Reino Unido da União Europeia em 31 de janeiro de 2020, é de notar que há dados publicados no sítio Web da Eurofound que continuam a incluir os 28 Estados-Membros da UE, uma vez que o Reino Unido foi incluído em investigações anteriores. Esta situação será progressivamente alterada no sentido de refletir a atual composição dos 27 Estados-Membros da UE.