Living conditions and quality of life

Access to essential services for people on low incomes: Energy, public transport and digital communications

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Published
7 September 2022
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In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For Read more

In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For this exercise, the scope was on energy services, public transport, and digital communications, and the focus on people at risk of poverty or social exclusion (in most cases in practice, people on low incomes). This paper provides an overview of the measures in the Member States based mainly on the inputs from the Network of Eurofound Correspondents, collected in February–March 2022. The paper reviews the measures across the entire EU by clustering the major types or targets of the measures to make essential services accessible, and by succinctly listing main country-level examples. It provides information for understanding the diversity and similarities of the measures applied and suggests pointers on areas where policy action could be developed.

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A investigação realizada antes da saída do Reino Unido da União Europeia, em 31 de janeiro de 2020, e posteriormente publicada, pode incluir dados relativos aos 28 Estados-Membros da UE. Após esta data, a investigação apenas tem em conta os 27 Estados-Membros da UE (UE28 menos o Reino Unido), salvo especificação em contrário.

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