Challenges and prospects in the EU: Quality of life and public services
- 22 October 2019
- Perception of tensions in society has the most detrimental impact on trust in institutions, while perceived quality of public services is a key driver for higher trust in institutions.
- Civic participation, particularly volunteering, is associated with higher levels of trust.
- More and more flexible long-term care provision is needed. Home care and help should be made more available, especially in the half of EU Member States where income is lowest.
- Prompt access to primary healthcare, social care and long-term care can stimulate early intervention, monitoring of changing needs and prevent escalation of long-term care problems.
- Mental health issues are increasing for young people, though it is not clear whether this is due to higher incidence or better awareness and diagnosis. Mental health is closely related to other youth issues and can both be an outcome of inequalities and a source of inequality itself. Risk factors for mental health issues include disability and long-term illness, family problems, relationship problems with peers and heavy social media use.
What have been the major developments in quality of life and public services in Europe in recent years, as captured by research into these areas in Eurofound’s work programme for 2017–2020? This flagship publication provides a synthesis of the main findings on several key topics, based, in part, on European Quality of Life Survey data. It maps developments and perceptions regarding the following: trust in institutions and social cohesion; access to and quality of health and care services; the impact of digitalisation on social services; access to services for young people; and measures aimed at integrating refugees. While the report highlights many challenges and emerging issues for public services, it also showcases a number of positive experiences with the involvement of client groups in the design of services and take-up of new technologies.
ReportNumber of Pages:120Reference No:EF19039ISBN:978-92-897-1958-2Catalogue:TJ-01-19-657-EN-NDOI:10.2806/558895Authors:Anderson, Robert; Dubois, Hans; Fernández Ortiz, Elena; Fóti, Klára; Jungblut, Jean-Marie; Kulic, Nevena; Leončikas, Tadas; Ludwinek, Anna; Molinuevo, Daniel; Sándor, Eszter; van der Schans, CorineTopics:Trust; Social inclusion; Quality of society; Qualidade de vida e qualidade da sociedade; Qualidade de vida e serviços públicos; Serviços públicos; Social policiesCite this publication:Eurofound (2019), Challenges and prospects in the EU: Quality of life and public services, Publications Office of the European Union, Luxembourg.
Executive summaryReference No:EF190391Catalogue info
Desafios e perspetivas na UE: qualidade de vida e serviços públicosAuthors:Eurofound
Quais foram os principais desenvolvimentos na qualidade de vida e nos serviços públicos na Europa nos últimos anos, tal como registados pela investigação nestes domínios no programa de trabalho da Eurofound para 2017-2020? Esta publicação emblemática apresenta uma síntese das principais conclusões sobre vários temas fundamentais, com base, em parte, nos dados do Inquérito Europeu sobre a Qualidade de Vida. Faz o acompanhamento da evolução e das perceções relativamente aos seguintes aspetos: acesso a e qualidade dos serviços de saúde e de prestação de cuidados; impacto da digitalização nos serviços sociais; acesso dos jovens aos serviços; e medidas destinadas a integrar os refugiados. Embora o relatório saliente muitos desafios e questões emergentes para os serviços públicos, apresenta também uma série de experiências positivas com a participação de grupos de clientes na conceção de serviços e a adoção de novas tecnologias.
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- Full ebook: Challenges and prospects in the EU: Quality of life and public services
- Chapter 1: Role of civic participation and public services in promoting trust and social cohesion
- Chapter 2: Healthcare services: Access and quality
- Chapter 3: Long-term care services: Access and quality
- Chapter 4: Early childhood education and care services: Affordability and quality
- Chapter 5: Education services: Access and quality
- Chapter 6: Young people: Inequalities in access to health and social services
- Chapter 7: Public services for the social and economic integration of refugees
- Chapter 8: Impact of digitalisation on health and social care
- Chapter 9: What next?
Part of the series
Eurofound’s Flagship report series 'Challenges and prospects in the EU' comprise research reports that contain the key results of multiannual research activities and incorporate findings from different related research projects. Flagship reports are the major output of each of Eurofound’s strategic areas of intervention and have as their objective to contribute to current policy debates.
Carried out every four years, this unique, pan-European European Quality of Life Survey (EQLS) examines both the objective circumstances of European citizens' lives and how they feel about those circumstances and their lives in general. This series consists of outputs from the 2016 edition of the EQLS.