Quality of life in Europe: Quality of society and public services

Report
Updated
28 January 2014
Published
28 January 2014
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Abstract

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    ef1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

  • Executive summary

    Number of pages: 
    2
    Reference No: 
    ef13611
    Catalogue info

    Qualidade de vida na Europa – Qualidade da sociedade e dos serviços públicos

    Authors: 
    Eurofound
    O presente relatório utiliza conclusões do terceiro Inquérito Europeu sobre a Qualidade de Vida para explorar até que ponto os europeus estão satisfeitos com diversos aspetos da sociedade – em termos de serviços públicos e de relações sociais – e como estes afetam o seu bem-estar. Por outro lado, compara as suas conclusões com as de 2007, a fim de avaliar a forma como a crise económica afetou a qualidade da sociedade. A qualidade de vida depende em parte da disponibilidade de bons serviços públicos, como a saúde, a educação e a assistência social. A qualidade de vida e da sociedade é também condicionada pelas relações sociais: ausência de tensões, igualdade entre grupos sociais e sentimentos de confiança entre as pessoas.



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