Anticipating and managing the impact of change

Digitalização no local de trabalho

Report
Published
25 October 2021
pdf
Formats and languages
Executive summary in 22 languages
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Autor(es): 
Riso, Sara

Principais conclusões

  • The presence of innovation clusters that support innovation is an important enabling factor for the implementation of digitisation in the workplace. Good practices that highlight the business case and raise awareness about the opportunities that digitisation technologies can provide are critical to the higher uptake of new technologies.
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  • The presence of innovation clusters that support innovation is an important enabling factor for the implementation of digitisation in the workplace. Good practices that highlight the business case and raise awareness about the opportunities that digitisation technologies can provide are critical to the higher uptake of new technologies.
  • The area in work most impacted by new technologies is task definition and content, with the Internet of Things (IoT) putting a greater emphasis on managerial and analytical tasks, 3D printing reducing physically demanding tasks, and virtual and augmented reality (VR/AR) either enriching or simplifying existing tasks. This drives the upgrading of skills and a rise in job discretion, mainly among managerial and engineering professionals, and less so for lower skilled and blue-collar workers. Public support in the form of funding, incentives and advice can help companies and smaller businesses with fewer resources to identify skills gaps and assist with measures to meet the skills required for digitisation technologies.
  • Management decisions play an important role in how digitisation technologies impact on work organisation and job quality. A digitisation strategy with a phased approach, based on experimentation and piloting underpinned by a high level of employee involvement in the innovation process, can contribute to more positive outcomes for both workers and organisations.
  • Social dialogue plays a critical role in digitisation at the workplace at many different levels. At company level, a digitisation approach that disregards employee participation and engagement will amplify negative impacts on working conditions. In the context of technological change, social dialogue also encourages greater acceptance by employees of new technologies.
  • IoT is the most pervasive of the three technologies examined, raising the greatest concerns when used for employee performance monitoring and requiring greater safeguards to protect workers’ fundamental rights. At European level, one avenue to address the issue of employee monitoring can be the EU social partners’ negotiation of a specific framework agreement on the collection and use of personal data in the employment context.
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Resumo

A investigação sobre o potencial transformador da revolução digital tende a adotar uma abordagem quantitativa numa tentativa de monitorizar as mudanças nos níveis de emprego decorrentes da digitalização. O receio de potenciais perdas de postos de trabalho e de perturbações negativas provocadas peRead more

A investigação sobre o potencial transformador da revolução digital tende a adotar uma abordagem quantitativa numa tentativa de monitorizar as mudanças nos níveis de emprego decorrentes da digitalização. O receio de potenciais perdas de postos de trabalho e de perturbações negativas provocadas pelas tecnologias digitais influenciou o debate de orientação sobre a digitalização. Em contrapartida, o presente relatório, baseado em estudos de casos, adota uma abordagem mais qualitativa para explorar o impacto de tecnologias digitais selecionadas (Internet das coisas, impressão 3D e realidade virtual e aumentada) no local de trabalho. Embora as tecnologias digitais possam trazer muitas oportunidades e tenham sido comprovadamente benéficas tanto para os trabalhadores como para as organizações, é necessário criar salvaguardas para garantir a privacidade e a proteção dos dados dos trabalhadores. 
O bom funcionamento do diálogo social é também fundamental para colher os benefícios das tecnologias digitais e prevenir – ou minimizar – quaisquer resultados negativos.

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Formats and languages

  • Relatório

    Número de páginas: 
    72
    N.º de referência: 
    EF21001
    ISBN: 
    978-92-897-2207-0
    N.º do catálogo: 
    TJ-09-21-427-EN-N
    DOI: 
    10.2806/806842
    Catalogue info

    Digitalização no local de trabalho

    Autor(es): 
    Riso, Sara

    Formatos

    Cite esta publicação: 

    Eurofound (2021), Digitisation in the workplace, Publications Office of the European Union, Luxembourg.

  • Executive summary

    N.º de referência: 
    EF21001EN1
    Catalogue info

    Digitalização no local de trabalho

    Autor(es): 
    Eurofound

    Disponível para descarregamento em 22 línguas

    Descarregar
  • Tables and graphs

    The report contains the following tables and graphs.

    List of tables

    Table 1: Definitions of digitisation technologies
    Table 2: Overview of the digitisation case studies
    Table 3: Most relevant sectors for technology uptake and use cases
    Table 4: Drivers of and barriers to the adoption of digitisation technologies
    Table 5: Overview of approaches to digitisation across the establishments investigated
    Table 6: Areas of work organisation most impacted by the use of digitisation technologies
    Table 7: Elements of job quality impacted by the use of digitisation technologies
    Table 8: Specific impacts of digitisation technologies on skills and discretion

    List of figures

    Figure 1: Analytical model for digital technologies
    Figure 2: Adoption by enterprises of IoT and 3D printing by size and sector, EU27, 2020 (%)
    Figure 3: Advanced technology use by enterprises (with at least 10 employees) by country, EU27, 2020 (%)
    Figure 4: Distribution of IoT clusters in Europe, 2019
    Figure 5: Key elements for successful technology implementation
     

A investigação realizada antes da saída do Reino Unido da União Europeia, em 31 de janeiro de 2020, e posteriormente publicada, pode incluir dados relativos aos 28 Estados-Membros da UE. Após esta data, a investigação apenas tem em conta os 27 Estados-Membros da UE (UE28 menos o Reino Unido), salvo especificação em contrário.

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