Job satisfaction among community nurses

Job satisfaction levels among community nurses in Lithuania have been investigated by researchers at Šiauliai State College. The findings show that the main factors affecting nurses’ job satisfaction among are work autonomy, satisfaction with work organisation and favourable working conditions. The research established a scale of factors tailored to the professional activities of nurses and also broke down responses by age, for those above and below the age of 45.

Aim of the survey and methodology

A survey to analyse the job satisfaction of community nurses in Lithuania was carried out by researchers at Šiauliai State College in June 2011.

The key method of research used was face-to-face interviewing.

The sample (N=1,389) was designed using the method of clustered sampling. The clusters were defined on the basis of Lithuania’s administrative distribution into counties. Nurses working at selected primary health care institutions participated in the survey. The questionnaires were filled out by 1,016 community nurses.

Factor analysis was used to develop a scale of factors associated with the professional activities of nurses. This included such factors as satisfaction with self-expression and career prospects, and satisfaction with working conditions. This scale was used as a basis for assessing existing job satisfaction and the opportunities for increased job satisfaction.

Main findings

Overall assessment of job satisfaction

The findings of the survey suggest that the majority of respondents (62.6%) are satisfied with their job. Just over 14.1% of respondents reported being dissatisfied with their job, while almost a quarter of them (23.3%) didn’t have a definite opinion on the issue and chose the answer ‘neither satisfied, nor dissatisfied’ (Figure 1).

Figure 1: Answers to the question ‘Are you satisfied with your job?’ (%)

Figure 1: Answers to the question ‘Are you satisfied with your job?’ (%)

Source: ‘Work satisfaction of Lithuanian community nurses in the context of factors influencing professional activities’.

Analysis of attitudes to different aspects of the job demonstrated that the majority of nurses were satisfied with mutual communication (77.8%), opportunities for personal growth at work (73.7%), communication with doctors and executives (63.1%), and work organisation (59%). The lowest ‘satisfied’ response rates were for future job security (11.8%) and financial security (13.8%). A quarter of respondents were satisfied with career prospects and 28.2% with self-expression opportunities (Figure 2).

Figure 2: Community nurses’ satisfaction with aspects of the job (%)

Figure 2: Community nurses’ satisfaction with aspects of the job (%)

More than one answer could be given

Source: ‘Work satisfaction of Lithuanian community nurses in the context of factors influencing professional activities’.

Differences between age groups

The respondents were divided into two age groups, those below and above the age of 45. The findings revealed some marked differences between these two groups in their assessment of job satisfaction.

Satisfaction with the amount of autonomy given

According to the survey findings, satisfaction with work autonomy was reported by just over a half of all respondents (53.9%). The logistic regression analysis of factors influencing the professional activities of nurses showed that a one point increase in nurses’ satisfaction with the amount of autonomy given was likely to result in a 32% increase in job satisfaction among nurses. However, autonomy was shown to be significant for job satisfaction only in the under-45 age group, while for those above 45 the amount of autonomy has no statistical significance.

Satisfaction with work organisation and nature of work

The findings of the survey suggested that 59% of the respondents were satisfied with work organisation and 44.7% of them were satisfied with the nature of their work. Again, however, the findings revealed that satisfaction with work organisation was significant for job satisfaction only in the under-45 age group of nurses. For the over-45s, satisfaction with the nature of their job was much more significant. It might therefore be assumed that more flexible work organisation is more important to younger nurses because of their likely objectives; for instance, to be able to complete extra studying, to care for pre-school age children, and to have time for more hobbies or friends.

Satisfaction with working conditions

Satisfaction with working conditions was expressed by 50% of the survey respondents. Working conditions constituted an important factor for job satisfaction for all age groups, but the survey also revealed that working conditions were more important for the job satisfaction of the over-45s.

It was estimated that a one point increase in the assessment of satisfaction with working conditions among nurses was likely to result in a 63% increase in job satisfaction.

Reference

Gerikienė, V. (2011), ‘Lietuvos bendruomenės slaugytojų pasitenkinimas darbu profesinę veiklą veikiančių veiksnių kontekste’ [Work satisfaction of Lithuanian community nurses in the context of factors influencing professional activities], Medicinos teorija ir praktika [Medical Theory and Practice], Vol. 17, No. 2, pp.175–180.

Rasa Zabarauskaite, Institute of Labour and Social Research

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