Digital age

Employment and working conditions of selected types of platform work - Executive summary

Platform work, understood as the matching of the supply of and demand for paid work through an online platform, is still relatively small in scale but is developing rapidly in the EU. This dynamism and the ever-expanding scope of platform activities present economic opportunities, as well as challenges to existing regulatory frameworks. This study identified 10 common types of platform work, which cover almost all platform workers in the EU. It explores three in detail, based on interviews with platform workers: on-location platform-determined work: low-skilled work allocated by the platform and delivered in person; on-location worker-initiated work: low to moderately skilled work where tasks are selected and delivered in person; online contest work: high-skilled online work, where the worker is selected by the client by means of a contest. Read more in the report - see Related content.

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