Public services are the bedrock of modern society. They impact on people’s everyday lives to a greater or lesser degree: from education and health services to public transport, refuse collection and state pensions. This report explores the interaction between individuals and institutions, analysiRead more
Public services are the bedrock of modern society. They impact on people’s everyday lives to a greater or lesser degree: from education and health services to public transport, refuse collection and state pensions. This report explores the interaction between individuals and institutions, analysing to what extent the key social services are responsible for shaping the quality of people’s lives. Drawing on findings from the second European Quality of Life Survey, carried out by Eurofound in 2007 across 28 countries in Europe, the report gives a wideranging picture of the diverse social realities in Europe today. It assesses the multiple influences at work in society – such as access to health services, quality of local environment, racial and ethnic mix, as well as police, legal and political bodies – in the light of individual income, gender and age.
A person’s quality of life is not only shaped by individual choices and behaviour: the surrounding environment and the public services on offer have a big influence on how people perceive the society they live in and on their evaluation of their own quality of life. Institutions influence the quality of society through collective actions that individuals cannot undertake themselves: for example maintaining schools, hospitals and roads. Public policies are also responsible for ensuring that water and air are not polluted, and for reducing tensions between different social groups. If public policies are effective and these services are provided to a high standard, the quality of society will improve, with a positive impact on the overall quality of life of citizens. A report is available (see also Related content). Download PDF:EN ( 45.21 Kb)
Eurofound's European Quality of Life Survey (EQLS) examines both the objective circumstances of European citizens' lives and how they feel about those circumstances and their lives in general. This series consists of outputs from the EQLS 2007, the second edition of the survey. The survey was first carried out in 2003.
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