Quality of life in Europe: Quality of society and public services

Report
Updated
28 January 2014
Published
28 January 2014
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Abstract

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    EF1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

    Available formats

    • Download full reportPDF
  • Executive summary

    Number of pages: 
    2
    Reference No: 
    EF13611
    Catalogue info

    Quality of life in Europe: Quality of society and public services - Executive summary

    Authors: 
    Eurofound
    Cover image of Third European Quality of Life survey – Quality of society and public services - Executive summary

    Quality of life depends on individual circumstances and on the quality of the society at large; this is in turn partly shaped by the availability of good-quality public services. Services such as health, education and social care enable citizens to lead fulfilling lives. The quality of society is also shaped by social relationships and how well they function: conflict or inequality between social groups, or a lack of trust between people, can affect everybody’s wellbeing. This report is based on the 2011 European Quality of Life Survey conducted by Eurofound. Read more in the report - see Related content.
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