Advances in ICT have opened the door to new ways of organising work. We are shifting from a regular, bureaucratic and ‘factory-based’ working time pattern towards a more flexible model of work. Telework and ICT-based mobile work (TICTM) has emerged in this transition, giving workers and employers the ability to adapt the time and location of work to their needs. Despite the flexibility and higher level of worker autonomy inherent in TICTM, there are risks that this work arrangement leads to the deterioration of work–life balance, higher stress levels and failing worker health.
New forms of employment
12 Mar 2015 - 16 Jan 2020
This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.
- Report | 20 December 2019
Casual work, both intermittent and on-call, contributes to labour market flexibility and is therefore increasingly used across Europe. In some countries, practices go beyond the use of casual employment contracts to include other types of contracts and forms of self-employment.
- Policy brief | 23 September 2019
Platform work emerged onto European labour markets about a decade ago. While still small in scale, it is growing and evolving into a variety of forms. Different types of platform work have significantly different effects on the employment and working conditions of the affiliated workers.
- Report | 13 December 2018
This report examines the issues in relation to ‘work on demand’, a topic that has received considerable attention in the media recently, mainly due to its links with the platform economy. Work on demand is often presented as a ‘win–win situation’: workers get to tailor their work according to their personal responsibilities outside work, while businesses can design their workforce according to their needs.
- Report | 24 September 2018
Platform work is a form of employment that uses an online platform to match the supply of and demand for paid labour. In Europe, platform work is still small in scale but is rapidly developing. The types of work offered through platforms are ever-increasing, as are the challenges for existing regulatory frameworks. This report explores the working and employment conditions of three of the most common types of platform work in Europe.
- Customised report | 25 July 2018
Across Europe, new forms of employment are emerging that differ significantly from traditional employment. Some of these forms of employment transform the relationship between employer and employee while others change work organisation and work patterns.
- Report | 24 May 2018
The onset of the digital revolution has resulted in technological advances that are constantly evolving. A key element of concern to policymakers is the impact that these changes will have on the world of work and employment. This report reviews the history of the digital revolution to date, placing it in the context of other periods of marked technological advances and examining how technological change interacts with changes in institutions. Digital technologies have considerable disruptive potential, including making production much more flexible and information more readily available.
- Customised report | 13 September 2017
This report examines developments in non-standard employment over the last decade. It looks at trends in the main categories of non-standard employment – temporary, temporary agency and part-time work and self-employment – based mainly on data from the European Union Labour Force Survey. It discusses some aspects of the labour market situation of workers in these categories including wages and the extent to which they would prefer a standard employment status.
- Report | 15 February 2017
New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work.
- Report | 21 November 2016
Although standard employment is still dominant in European labour markets, an increasing range of new employment forms is emerging that differ in their implications for working conditions. This study explores strategic employee sharing, an employment form for companies that have specific HR needs that do not justify a permanent full-time position, but are often recurring, by hiring one or several workers who work on assignments, and whose skills and time are shared among a group of companies.