Coordinating advanced crowd work: Extending citizen science

Crowdsourcing work with high levels of coupling between tasks poses challenges for coordination. This paper presents a study of an online citizen science project that involved volunteers in such tasks: not just analyzing bulk data but also interpreting data and writing a paper for publication. However, extending the reach of citizen science adds tasks with more dependencies, which calls for more elaborate coordination mechanisms but the relationship between the project and volunteers limits how work can be coordinated. Contrariwise, a mismatch between dependencies and available coordination mechanisms can be expected to lead to performance problems. The results of the study offer recommendations for design of crowdsourcing of more complex tasks.

Crowston, K., Mitchell, E. and Østerlund, C. (2018), 'Coordinating advanced crowd work: Extending citizen science,' Proceedings of the 51st Hawaii International Conference on System Sciences, 3 - 6 January 2018, Waikoloa, Hawaii.

Metadata

  • no specific sector focus
  • Other
  • 2018
  • Research publication
  • work organisation
  • English
  • International Conference on System Sciences (Publisher)
  • Qualitative research
  • Open access
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