Digitalisation and work: challenges from the platform-economy

The new ways of organising work and offering services on the market through the so-called digital platforms seem to have put the traditional legal standards for classifying employment relationships into question. The mechanism of functioning of digital platforms, in fact, seems to put together a series of ‘old’ problems in a new combination. On the one hand, platforms present themselves on the market as subjects with an apparently rarefied organisational structure, moving along the threads of algorithms; on the other hand, those who collaborate with them seem to do so in a spontaneous, voluntary, random and flexible way. The radical fragmentation, or reduction to the minimum, of the productive organisation, is accompanied by the fragmentation of the work activity itself, made by an anonymous multitude of people (‘crowd’), who move together in the light of invisible dynamics, dictated by unknown algorithms.

Elena Gramano (2019), Digitalisation and work: challenges from the platform-economy, Contemporary Social Science.


  • Research publication
  • Yes
  • algorithm, autonomy and control, employment status, tasks
  • English
  • Contemporary Social Science (Publisher)
  • Qualitative research
  • 2019
  • Subscription
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