Who's in the driver seat? Worker perspectives on alternative work arrangements in the gig economy

Alternative work arrangements such as independent contracting and temporary work are rising, with over 15% of the U.S. workforce engaged in such arrangements. In this symposium we explore the work processes of individuals in the gig economy (securing gigs, moving between gigs, crafting gigs) to better understand this macro phenomena from a more micro-perspective. We use the term gig economy broadly to capture work arranged in a quasi-entrepreneurial fashion through a patchwork of multiple work roles and work sourced through online labor platforms. We integrate four papers to posit that work in the gig economy is fundamentally interpersonal in that benefits accrue to gig workers who successfully manage relationships with gatekeepers and (potential) customers. Countering traditional organizational structures and norms, this new world of work of poses exciting and, perhaps troubling, questions for organizations and workers.

Cameron, L., Csilag, B. and Spreitzer, G. (2017), 'Who's in the driver seat? Worker perspectives on alternative work arrangements in the gig economy', Academy of Management Proceedings, 1.

Metadata

  • no specific sector focus
  • United States
  • 2017
  • Research publication, Case study-worker
  • work organisation, employability and career progression
  • English
  • Academy of Management Proceedings (Publisher)
  • Qualitative research
  • Subscription
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