Industry Sharing Safety Programme of Uber and Lyft

The Industry Sharing Safety Programme was introduced by Uber and Lyft to enhance the safety for both customers and the entire ride-sharing industry. Under this programme, Uber and Lyft will share data with each other about the drivers who have been deactivated for most serious incidents, such as sexual assault or physical assault resulting in fatalities. The programme will refer to Sexual Misconduct and Sexual Violence Taxonomy from the National Sexual Violence Resource Center (NSVRC) when classifying incident reports.

The Industry Sharing Safety Programme was announced by Uber and Lyft on 11 March 2021. Under this programme, Uber and Lyft will share data with each other about the drivers who have been deactivated for most serious incidents, such as sexual assault or physical assault resulting in fatalities. The programme will refer to Sexual Misconduct and Sexual Violence Taxonomy from the National Sexual Violence Resource Center (NSVRC) when classifying incident reports.

The programme seeks to enhance the safety not only for customers but for the entire ride-sharing industry. According to Uber’s 2018 safety report, 3,045 sexual assaults, which were related to the five most serious categories in the Sexual Misconduct and Sexual Violence Taxonomy, were recorded in the US in 2018.

To protect individuals from data privacy issues, information sharing will be administered by HireRight, a third-party background screening company which will manage the data collection process from each company, as well as the data matching and sharing between the two companies. The third-party company will also need to ensure that each ride-sharing company is complying with best practices, which is guided by NSVRC’s taxonomy report and other expert research in sexual violence prevention field.

According to Uber’s Chief Legal Officer, the information shared through the safety programme is strictly limited to the basis of deactivation and only suffices the information need to match the driver with other platforms. Importantly, information related to victims will not the included in the database.

The programme is also available for other transportation and delivery companies in the US, provided the companies agree to specific requirements such as:

  • providing accurate data regarding user deactivations to HireRight;
  • consistently classifying incident reports by using the shared taxonomy; and
  • ensuring consistent and fair handling procedures and privacy measures are in place to protect victims.

The programmed is welcomed by several groups, including the National Action Network.

Further reading:

Metadata

  • Initiative
  • Provision of insurance and social protection
  • United States
  • Platform
  • Yes
  • transport
  • Lyft, Uber
  • algorithm, health and safety, privacy and data protection, social protection
  • English
  • 2021
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