Living conditions and quality of life

Access to essential services for people on low incomes: Energy, public transport and digital communications

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7 september 2022
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In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For Read more

In collecting information on essential services, the European Commission requested Eurofound to provide input on certain aspects of existing and planned measures in the Member States to improve access to essential services in reference to Principle 20 of the European Pillar of Social Rights. For this exercise, the scope was on energy services, public transport, and digital communications, and the focus on people at risk of poverty or social exclusion (in most cases in practice, people on low incomes). This paper provides an overview of the measures in the Member States based mainly on the inputs from the Network of Eurofound Correspondents, collected in February–March 2022. The paper reviews the measures across the entire EU by clustering the major types or targets of the measures to make essential services accessible, and by succinctly listing main country-level examples. It provides information for understanding the diversity and similarities of the measures applied and suggests pointers on areas where policy action could be developed.

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Forskning som genomfördes före Förenade kungarikets utträde ur Europeiska unionen den 31 januari 2020, men som offentliggjordes efter detta datum, kan omfatta uppgifter om EU:s 28 medlemsstater. Efter detta datum tar forskningen endast hänsyn till de 27 EU-medlemsstaterna (EU-28 minus Förenade kungariket), om inget annat anges.

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