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Social dialogue

Social dialogue can be defined as negotiations, consultations, joint actions, discussions and information-sharing involving employers and workers. Well-functioning social dialogue is a key tool in shaping working conditions, involving a variety of actors at various levels. It balances the interests of workers and employers and contributes to both economic competitiveness and social cohesion.

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    From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

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    From July to December 2023, Eurofound supported the work of Spain's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

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    Eurofound research

    Policymakers need solid evidence to understand the changes taking place in the labour market and to respond to the changing dynamics of industrial relations in Europe. Eurofound uses data and analysis drawn from its network of correspondents in the EU Member States and Norway to map trends and patterns and to point to examples of well-functioning social dialogue at both European and national level.

    Eurofound research investigates aspects such as social partner involvement in policymaking, employee involvement and participation, collective bargaining, pay and reward systems, employee representation and industrial relations at all levels. It examines the extent to which industrial relations have adapted to the emergence of multinational organisations. 

    The Agency has produced a large body of work extending over 40 years that has charted the many and changing facets of social dialogue in Europe at various levels: company, sectoral, national, European and international.

    The industrial relations flagship report published in 2022 presents an overview of the most important developments in industrial relations, including social dialogue, between 2015 and 2019. Other work in this area maps the key dimensions of industrial relations.

    Role of social partners in policymaking

    The Agency maps the form and quality of social partner involvement in national policymaking in various outputs. Since 2020, the EU PolicyWatch database monitors if and how social partners contributed to designing or implementing national policies to cushion the socioeconomic impacts of policies set in various crisis contexts. The quality of the national social partners’ involvement in designing and implementing reforms and policies in the context of the European Semester process are monitored since 2016. Annual working papers from the Network of Eurofound Correspondents on developments in working life, including industrial relations, completes the picture on social dialogue and social partner involvement from the national level. 

    Representativeness studies

    Eurofound’s representativeness studies carried out across multiple sectors, following a mandate from the Commission in 2006, provide the basic information needed for the setting up and functioning of the European sectoral social dialogue committees.

    Employee representation and involvement at company level

    Eurofound’s main tool to monitor company-level social dialogue is the European Company survey (ECS), with the latest edition completed in 2019. Among other aspects, it monitors the existence of company-level employee representation structures, company social dialogue and collective bargaining in the different national contexts. 

    Regularly updated resources

    • EU PolicyWatch database: Maps policies related to different crisis contexts (such as the COVID-19 pandemic, the war in Ukraine or the twin transition) and records for each case the form of social partner involvement. 
    • European Industrial Relations Dictionary: Developed in 2005 as an online reference tool for policymakers and practitioners, the dictionary is a valuable storehouse of information on employment and industrial relations in the EU.
    • Country profiles: These working and living country profiles provide relevant contextual information on the structures, institutions and regulations underpinning working life in the EU Member States and Norway and at EU level.

    Key outputs

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    In recent years, apart from some intermittent spikes, there has been a general decrease in industrial action across the EU Member States. During the COVID-19 pandemic, this trend has continued...

    7 February 2022
    Publication
    Research report
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    This publication consists of individual country reports on working life during 2020 for 29 countries – the 27 EU Member States, Norway and the United Kingdom. The country reports summarise...

    23 March 2021
    Publication
    Other
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    As part of its mandate to promote dialogue between management and labour, Eurofound has monitored and analysed developments in industrial relations systems at EU level and in EU Member States...

    11 December 2020
    Publication
    Flagship report

    EU context

    Social dialogue is a key principle of the European Pillar of Social Rights proclaimed in 2017. The emergence of new debates on social justice, democracy, the quality of work and new models for labour relations have been challenging traditional industrial relations and social dialogue systems.

    Thirty years after the historic inauguration of European social dialogue at Val Duchesse in Brussels, the European Commission relaunched the process of a new start for social dialogue at a high-level event bringing together social partner organisations from across Europe on 5 March 2015. European social dialogue is an instrument of EU social policy, contributing directly to shaping EU labour legislation and policies. 

    On 25 January 2023, the Commission proposed a Council Recommendation on 'strengthening social dialogue in the EU' and published a new Communication on reinforcing and promoting social dialogue, ‘harnessing its full potential for managing fair transitions’, as announced in the European Pillar of Social Rights Action Plan. In September 2023, Commission President von der Leyen announced a social partner summit in 2024 to echo the summit held in 1985.

     

    Eurofound expert(s)

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    Ricardo Rodriguez Contreras is a research manager in the Working Life unit at Eurofound and focuses on comparative industrial relations, social dialogue and collective bargaining...

    Research manager,
    Working life research unit
    Publications results (251)

    Three years after the adoption of the Recovery and Resilience Facility (RRF), this report reviews the quality of the social partners’ involvement in 2023 in the ongoing implementation of reforms and investments funded by that initiative. It also examines the quality of their involvement in the prepa

    26 February 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the furniture sector.

    08 December 2023

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the woodworking sector.

    21 November 2023

    This study provides information to allow for an assessment of the representativeness of the national and supranational social partners at cross-industry level in the EU.

    09 November 2023

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the professional football sector.

    26 October 2023

    Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital te

    12 September 2023

    After a long period of price stability, inflation has made a remarkable comeback in the EU. While nominal wages picked up in 2021 and 2022, real wage growth has remained below inflation, affecting mainly low-income groups.

    06 September 2023

    In 2022, the European Semester process was updated to take into account the launch of the Recovery and Resilience Facility (RRF) in February 2021. Over the past year, Member States have implemented national recovery and resilience plans (RRPs) in a context of huge geopolitical and economic upheaval

    29 March 2023

    This paper provides an overview of the involvement of the social partners in policymaking and social dialogue in recent years, primarily at national peak level. It will focus on the evolution of social dialogue over the past decade and a half in terms of its response to external shocks, focusing on

    20 March 2023

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the civil aviation sector. Their relative representativeness legitimises their right to be consulted, their role and effective participat

    20 December 2022

    Online resources results (435)

    Trade unions’ initiative promotes social dialogue

    In November 2010, the National Trade Union Confederation Meridian (CSN Meridian [1]), and the Farmers’ Federation (FAF [2]) started a joint project to promote social dialogue in rural areas of Romania. The three-year project, Together for the development of social dialogue in Romania, was co

    Controversy over employee information and consultation procedure

    The general framework of employee information and consultation is regulated by Act 467/2006, which transposes Directive 2002/14/EC [1] into Romanian law, and stipulates the right of management and labour to ‘define freely and at any time through negotiated agreement the practical arrangements for

    Social partners involved in debate over citizenship scheme

    Malta’s Individual Investor Programme (IIP) was launched by the government to raise money for economic development. It has proved to be a highly controversial political issue and the social partners have asserted their right to be consulted about it. The scheme makes it possible for applicants to

    New government launches plan to tackle unemployment

    Luxembourg’s parliamentary elections in October 2013 removed former Prime Minister Jean-Claude Juncker from office after 18 years, even though his Christian-Social People’s Party (CSV [1]) topped the polls. Three smaller parties agreed to form a coalition: the liberal Democratic Party (DP [2]); the

    Brewery sector collective agreement renewed

    Collective agreements are legally binding documents, and since 2003 the Labour Code has made it possible for them to be extended by ministerial decree. In 2010, four branch collective agreements were extended for the first time to wood and furniture, water supply, brewing and the paper and pulp

    New bilateral fund to support craft sector workers

    The craft sector in Italy has a consolidated system of bilateral bodies, regulated by cross-industry agreements at national and regional levels. The sector is also regulated by sectoral collective agreements (*IT0812059I* [1]). This bilateral system has ensured income support benefits for craft

    Striking public transport workers reach agreement

    In September 2012, an agreement (in Italian) [1] was signed between the managers of the public transport company in the Italian city of Genoa, Amt [2], and unions. It sets out a recovery plan for the company which was threatened with closure because of significant financial losses. [1] http://www

    Restructuring plan agreed for electronics giant

    On 4 June 2013, the Italian company Indesit [1] told unions that it would be introducing an industrial restructuring [2] plan to reorganise three Italian plants between 2013 and 2015. The plan includes a €70 billion investment plan to cover product and process innovation to reduce water and energy

    ILO proposes measures to tackle job crisis and promote social equity

    At a conference on 4 November 2013 in Lisbon, attended by government and social partner representatives, the International Labour Organization (ILO [1]) presented an overview of Portugal’s labour market in a report, Tackling the jobs crisis in Portugal (1.9 MB PDF) [2]. It analyses the impact of the


    Blogs results (6)

    The COVID-19 pandemic made us acutely aware of how dependent our society is on certain essential workers. We felt deep gratitude towards workers in healthcare especially, because they worked ceaselessly in often-difficult conditions.

    22 November 2023
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    Decision-makers approached minimum wage setting for 2021 cautiously due to the economic uncertainty caused by the pandemic. Despite this, nominal statutory minimum wages rose in most Member States and the UK, although at lower rates than in recent years.

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    In the context of the ongoing trend of a fall in collective bargaining coverage, and recent calls at EU level to promote collective bargaining coverage as an instrument to support fair and decent wages, new data from Eurofound’s fourth European Company Survey (ECS) show that two-thirds of workers

    28 October 2020
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    The workings of industrial relations are constantly evolving. In this blog piece, Eurofound authors Christian Welz and Ricardo Rodriguez Contreras discuss a tool that Eurofound has developed to enable this process of change to be monitored and analysed, enabling stakeholders in Member States to

    28 March 2018
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    Europe has gone through significant economic change over the past decade. Businesses have had to manage the challenges posed by the financial crisis, globalisation and a rapidly changing labour market. Eurofound's new report Win-win arrangements: Innovative measures through social dialogue at

    3 October 2016
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    The new European Commission (EC) under President Jean-Claude Juncker is committed to re-launching social dialogue and a first step was taken with the organisation of a high-level conference in Brussels on 5 March. The aim of the conference was to discuss concrete ways to strengthen social dialogue

    20 April 2015
    Upcoming publications results (7)

    This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

    March 2025

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the extractive industries sector. Their relative representativeness legitimises their right to be consulted, their role and effective par

    December 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the construction sector. Their relative representativeness legitimises their right to be consulted, their role and effective participatio

    December 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the chemical sector. Their relative representativeness legitimises their right to be consulted, their role and effective participation in

    December 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the road transport sector. Their relative representativeness legitimises their right to be consulted, their role and effective participat

    December 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the postal and courier activities sector. Their relative representativeness legitimises their right to be consulted, their role and effec

    November 2024

    This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the graphical industry. Their relative representativeness legitimises their right to be consulted, their role and effective participation

    November 2024

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