Administrative and support services: Working conditions and job quality

Corporate, Eurofound

Overview

Information sheet

Administrative and support services: Working conditions and job quality

Published: 9 February 2015

Eurofound

Health and well-being

Skills and training

Working time

This report gives an overview of working conditions, job quality, workers’ health and job sustainability in administrative and support services activities (NACE78–82). It is based mostly on the fifth European Working Conditions Survey (EWCS), which gathers data on working conditions and the quality of work across 34 European countries. Additional information on the structural characteristics of the sector is derived from Eurostat data. The report compares aspects of work in the sector with the EU28 as a whole, and examines differences across the subsectors within the sector. Read more information on other sectors.

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Reference no.

EF138425

Research report

4 March 2014

Working conditions and job quality: Comparing sectors in Europe - Overview report

This report and the accompanying 33 sectoral information sheets aim to capture the diversity prevalent across sectors in Europe in terms of working conditions and job quality. The information sheets indicate how workers in each sector compare to the European average for all workers, as well as highlighting differences and similarities among different groups of workers. The report pinpoints trends across sectors in areas such as working time and work–life balance, work organisation, skills and training, employee representation and the psychosocial and physical environment. It identifies sectors that score particularly well or particularly poorly in terms of job quality and sheds light on differences between sectors in terms of health and well-being.