Research report

Representativeness of the European social partner organisations: ICT and telecoms sector

Published: 5 November 2019

This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the ICT and telecommunications sector. Their relative representativeness legitimises their right to be consulted, their role and effective participation in the European sectoral social dialogue and their capacity to negotiate agreements. The aim of Eurofound’s representativeness studies is to identify the relevant national and European social partner organisations in the EU Member States. This study identified the European Telecommunications Network Operators’ Association (ETNO) (representing employers) and UNI Europa (representing employees) as the most representative European-level social partner organisations in the telecommunications sector. In the ICT sector, there is a more fragmented landscape in terms of European associations: these include the European DIGITAL SME Alliance, DigitalEurope and other European associations. UNI Europa is also the most representative European trade union organisation in this area.

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