Article

Role of career counselling as an employment strategy

Published: 18 September 2006

Employees today are expected to seek out new opportunities to enhance their individual labour market position. In support of these employability [1] efforts, the Flemish government has established a right to career counselling and has therefore set up a network of independent counselling centres. Due to financial support from the European Union, the cost of career counselling has decreased significantly. In Flanders, this type of external, non-company based career counselling is seen as an important part of an active labour market policy.[1] www.eurofound.europa.eu/ef/observatories/eurwork/industrial-relations-dictionary/employability

A new study report from the Vlerick Leuven Gent Management School and the Catholic University of Leuven reveals that career counselling as an employment strategy is still in its infancy. Among initiatives for an active labour market policy, the Flemish government recently established the right for employees to individual career counselling. Nevertheless, the research concludes that an intensified action plan is needed to develop career counselling as an effective labour market instrument in the region.

Policy background

Employees today are expected to seek out new opportunities to enhance their individual labour market position. In support of these employability efforts, the Flemish government has established a right to career counselling and has therefore set up a network of independent counselling centres. Due to financial support from the European Union, the cost of career counselling has decreased significantly. In Flanders, this type of external, non-company based career counselling is seen as an important part of an active labour market policy.

However, although the individual worker is expected to be more involved in his/her career progress, this does not mean that the employer no longer has a role to play in the career management of staff. The employer’s responsibility is to provide employees with opportunities and instruments to strengthen their individual employability, and company career counselling represents one of these instruments.

Aim and method of research

In support of this policy, the Flemish Minister of Employment, Education and Training (Vlaams Minister van Werk, Onderwijs en Vorming), Frank Vandenbroucke, together with the social partners, commissioned a study on the status of career counselling in today’s Flemish labour market. In particular, the research examined the following aspects:

  • employees’ actions in furthering their own career management;

  • the role of internal (company-based) career counselling in employees’ career management.

In terms of methodology, the research used a combined approach: it is based on a representative survey of 976 Flemish employees, secondary analysis of the Panel Survey of Organisations (PASO), 75 management interviews and 10 in-depth company case studies. The survey was financed within the policy-oriented research programme VIONA – the Flemish interuniversity research network to monitor trends on the labour market (Vlaams Interuniversitair Onderzoeksnetwerk Arbeidsmarktrapportering).

Career self-management

The research results reveal that, although many companies expect their employees to plan their careers, in practice only a low percentage of workers actually do so (see Table). When employees invest in career management practices, it is mainly in terms of progressing within the present workplace. External career counselling is only sought when a worker’s career seems to be at a dead end within a company or when the future of the company is no longer guaranteed.

Career self-management practices, Flemish workers (%)
Career self-management practices, Flemish workers (%)
  Disagree Neutral Agree
Networking      
I have a lot of contacts with influential people in my organisation 42.8 22.2 35.1
I have built contacts with people in areas where I would like to work 51.0 22.2 26.8
Recognition for achievements      
I make sure I get credit for the work I do 19.4 21.8 58.8
I make my boss aware of my accomplishments 18.8 27.8 43.4
Practical efforts      
I keep my CV up to date 51.0 23.0 26.0
I monitor job advertisements to see what is available outside the organisation 59.7 14.0 26.2
I read work-related journals and books in my spare time 61.0 14.3 24.6
I look outside the organisation for career-related training or qualifications 67.5 16.9 15.6
Mobility-oriented behaviour      
I plan to leave this organisation if it cannot offer me a rewarding career 68.3 16.4 15.3
I plan to leave this organisation once I have the skills and the experience to move on 78.0 11.3 10.6

Note: Items from the career self-management scale, cited from Sturges, Guest and Mackenzie Davey, 2000; selection of 10 items.

Source: Bollen et al, 2006

Overall, highly qualified and young people show a high level of interest in career counselling and management. So-called ‘groups at risk’ in the labour market take the least initiative and are also given fewer opportunities at the workplace to enhance their individual employability.

Organisational career management

Internal and external career counselling support different objectives. External career counselling is targeted at the needs of the individual, while in-company career counselling is driven by human resource (HR) planning and ensures that the right person is in the right job. Company initiatives to support the careers of employees are generally rather limited. Only companies that have recently been confronted with large-scale restructuring take more initiatives in this regard.

Commentary

Based on their research, the authors of the report make a convincing case for state intervention in the area of employability and enhanced career management. They argue that companies seem less interested in career management activities that raise the employability of their employees in the external labour market; rather, they are only interested in practices that encourage the organisational commitment of those they want to retain and that facilitate the dismissal of those they want to let go.

The researchers also pinpoint ‘market failures’ on the employee side: those who most need to take action are the least interested and involved in their own career management.

In other words, the research supports the Flemish policy programme on career counselling and calls for an even more intensified action plan.

References and further information

Bollen, A. et al, [Loopbaanbegeleiding in bedrijfscontext, De rol van organisatie, individu en overheid (1.7Mb PDF)](http://www.econ.kuleuven.ac.be/eng/tew/academic/persbel/projects/publications/LBB in bedrijfscontext - eindrapport.pdf) [Career counselling in a company context: the role of the organisation, individual and the state], Faculty of Economics and Applied Economics, Catholic University of Leuven, 2006.

Sturges J., Guest D. and Mackenzie Davey, K., ‘Who’s in charge? Graduates’ attitudes to and experiences of career management and their relationship with organisational commitment’, European journal of work and organisational psychology, Vol. 9, No. 3, September 2000, pp. 351–370.

Information about the Flemish employee right to career counselling is available online: Mijn loopbaanbegeleiding.

Guy Van Gyes, Higher Institute for Labour Studies (HIVA), Catholic University of Leuven

Eurofound recommends citing this publication in the following way.

Eurofound (2006), Role of career counselling as an employment strategy, article.

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