Unions conduct a survey of working conditions
Published: 1 March 2011
In November 2010, the National Trade Union Bloc (BNS [1]) published the results of a study on Working conditions, satisfaction and performance at work (in Romanian, 3.1Mb MS PowerPoint) [2] conducted by a team of Romanian and foreign experts coordinated by Professor Liviu Voinea. The study was carried out as part of a project called ‘Office for Monitoring of the Labour Market and Quality of Workplaces’, co-funded by the European Social Fund in Romania (ESF [3]) through its Human Resources Development Operational Programme 2007–2013.[1] http://www.bns.ro[2] http://194.117.236.69:7893/Docs/prezentare_studiu_conditii_de_munca.ppt[3] http://ec.europa.eu/employment_social/esf/members/ro_en.htm
The Romanian National Trade Union Bloc has published the findings of a survey of both employees and employers on ‘Working conditions, satisfaction and performance at work’. Employees were asked about their working schedule, the factors affecting their mental and physical health in the workplace, and the health and safety measures provided by their companies. The answers to the health and safety questions differed significantly between employees and employers.
About the survey
In November 2010, the National Trade Union Bloc (BNS) published the results of a study on Working conditions, satisfaction and performance at work (in Romanian, 3.1Mb MS PowerPoint) conducted by a team of Romanian and foreign experts coordinated by Professor Liviu Voinea. The study was carried out as part of a project called ‘Office for Monitoring of the Labour Market and Quality of Workplaces’, co-funded by the European Social Fund in Romania (ESF) through its Human Resources Development Operational Programme 2007–2013.
The study, which covered the whole of Romania, was conducted during the last three weeks of July and the first two weeks of August 2010. It was based on face-to-face interviews and involved 3,627 employees aged 15 years and over. The response rate was 97% (3,528 individuals).
The 44 questions were grouped in three sections:
satisfaction at the workplace;
employees’ work performance.
A parallel inquiry was carried out among employers on issues to do with working conditions and employees’ performance at work. It included a sample of 100 companies from the highest ranked in Romania in terms of turnover and number of employees.
A similar inquiry is planned for 2011 as part of the same project.
Main findings
To obtain an accurate picture of working conditions, the questions were mainly related to:
the structure and flexibility of the working schedule;
overtime and whether or not it is paid;
non-standard working hours;
health and safety at work;
health and safety measures provided by the employer at the workplace.
Working schedule
Employees
The daily working time was a ‘regular’ eight hours in 99% of cases. In 87.5% of the cases, the working schedule was invariable.
Only 1% of the respondents were free to shape their own schedule; 8% of employees had this option within a one hour margin; and 11% said they had total freedom to choose their work style.
The share of employees performing work in a non-standard working time arrangement (evenings, nights, Saturdays, Sundays) was 36.5%. Of these:
16% frequently worked in the evening;
8% frequently worked at night;
21% had worked two or more Saturdays in the past month;
10.4% had worked two or more Sundays in the past month.
More than half of those who work unsocial hours (52.2% as a whole; 55.4% of female employees and 49.9% of male employees) find this inconvenient for their personal life.
Of the 28% that work shifts, less than half (46.5%) find this detrimental to their personal life. A significant proportion (18.6%) of the respondents said they worked overtime as a rule and that more often than not it was unpaid.
Employers
Of the interviewed employers, 36.3% stated that their employees had a flexible working schedule and 18% said that they allowed working at home.
Only 46% said their workers were paid for working overtime.
Factors that affect health at the workplace
The survey found that 56.6% of the employees interviewed were exposed to at least one risk factor that may affect their mental or physical health.
Mental health
Almost a fifth (19.8%) of the questioned employees admitted they were exposed to at least one risk factor that could affect their mental health (20.1% of female and 19.5% of male respondents).
The most frequent risk factor identified by the respondents was the pressure put on them for early delivery deadlines and overloading with multiple tasks or simultaneous duties (Table 1).
| Factor | As percentage of total employees | As percentage of female employees | As percentage of male employees |
|---|---|---|---|
| Harassment or violence at work | 4.3 | 4.9 | 3.8 |
| Discrimination | 0.6 | 0.5 | 0.6 |
| Physical violence or threat of physical violence | 3.0 | 2.0 | 3.8 |
| Pressure and overload of work | 15.3 | 16.5 | 14.3 |
| None | 80.2 | 79.9 | 80.5 |
Source: Voinea, 2010
Physical health
Almost half (49.9%) of the respondents said they were exposed to at least one risk factor that may affect their physical condition, the proportion being higher among men (60.3%) and lower among women (36.9%) (Table 2).
| Factor | As percentage of total employees | As percentage of female employees | As percentage of male employees |
|---|---|---|---|
| Chemicals, dust, smoke, steam, gas | 17.5 | 12.5 | 21.6 |
| Noise or vibration | 22.1 | 14.2 | 28.6 |
| Difficult work postureMoving/handling heavy loads | 25.7 | 21.4 | 29.2 |
| Risk of accidents | 26.4 | 10.4 | 39.4 |
| None | 50.1 | 63.1 | 39.7 |
Source: Voinea, 2010 (Table 1)
The risk factor most often identified by employees as threatening their physical health is the risk of occupational accidents to which 39.4% of the men and 10.4% of the women considered themselves to be exposed.
Measures to protect health and safety at the workplace
About 55.4% of the responding workers stated that their employers provided good working conditions (such as running water, first aid facilities, electricity, heating, air conditioning), and 73.2% said they attended regular work safety training.
However, about 98% of employers claimed that they provided their workers with optimum working conditions. A similarly large proportion claimed that they had put in place the requisite conditions for the regular training of workers in work safety matters.
Only 25.1% of the employees knew there was an emergency plan/scheme in the event of a serious or impending danger, and only 28.3% of them had been briefed or seen by a an occupational health doctor.
More than 90% of the employers said that an emergency action plan had been developed and over 95% claimed that occupational health doctors provided occupational health services to their workers.
The existence of in-house first aid/consulting rooms was confirmed by less than 40% of the interviewed employees and by over 80% of the employers.
Commentary
This survey is the first integrated approach in Romania devoted to working conditions, level of satisfaction and performance at work tackled at the same time from the viewpoints of both employees and employers.
The answers received in response to the questions about health and safety measures at work differ considerably between employers and employees; the share of employers who claim that safety measures are in place is 20–40 percentage points higher than that of employees who recognise the existence of such measures.
Reference
Voinea, L., Conditii de munca, satisfactie si performanta la locul de munca (3.1Mb MS PowerPoint) [Working conditions, satisfaction and performance at work], Bucharest, BNS, 2010.
Constantin Ciutacu, Institute of National Economy, Romanian Academy
Eurofound recommends citing this publication in the following way.
Eurofound (2011), Unions conduct a survey of working conditions, article.
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