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New forms of employment

New forms of employment represents the umbrella term for the more diversified forms of employment that are emerging or have been gaining importance since about 2000. Alongside traditional employment relationships, new forms of work are characterised by changing working patterns, contractual relationships, places, duration and schedule of work, increased use of information and communication technologies (ICT), or a combination of those. 

Topic

Recent updates

Key messages

  • Standard employment is still dominant across the EU, but European labour markets are characterised by increasingly diverse forms of employment. 
  • Some new forms of employment are expected to continue to grow, due to the twin transition to the digital age and a carbon-neutral economy. However, some new forms of employment may be negatively affected due to the economic and labour market impact of COVID-19.
  • Many new employment forms are driven by the need for flexibility of employers/clients or workers. In developing new forms of employment, it is crucial to ensure that this flexibility does not diminish workers’ protection.
  • Working time, representation, along with health and safety need to be addressed for several new forms of employment, including ICT-based mobile work, platform work, casual work and voucher-based work.
  • For some new forms of employment, the ambiguity of employment status for workers could contribute to labour market segmentation.

Eurofound research

To fill existing knowledge gaps, since 2013 Eurofound has been exploring the characteristics of emerging forms of employment in EU Member States. The research looks at the implications for working conditions and the labour market.

Categorising new forms of employment

In 2015, Eurofound conducted a Europe-wide mapping exercise to identify emerging trends. This exercise led to the categorisation of nine broad types of employment forms that are new or have become increasingly important in European Member States since 2000: employee sharing, job sharing, voucher-based work, interim management, casual work, ICT-based mobile work, platform work, portfolio work and collaborative employment. A range of case studies, carried out as part of the study, show how these new employment forms operate in Member States and their effects on working conditions and the labour market.

In 2020, Eurofound conducted a follow-up review of new forms of employment which tracked their scale, scope and incidence and highlighted their increasing relevance for European labour markets. 

 

New trends emerging

Eurofound continues to examine in more detail some of the new trends identified. Research in 2016 looked in particular at the win–win potential of strategic employee sharing for both employers and employees. In 2020, a study on telework and ICT-mobile work (T/ICTM) analysed the implications of these arrangements on employment and working conditions. 

Key outputs

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Although standard employment (generally full-time and permanent) remains the dominant employment type across the EU, European labour markets are increasingly characterised by a variety of different forms. These new forms...

15 December 2020
Publication
Research report
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We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on...

Blog

EU context

Social, economic and technological changes in Europe have given rise to new forms of employment. The COVID-19 pandemic has also led to an increase in the scale and scope of new forms of employment. Many of these are very different from traditional ‘work’. They transform the traditional one-to-one relationship between employer and employee. They are also characterised by unconventional work patterns and places of work. 

Policymakers in the EU are interested in how these new forms of employment can help to build a more resilient and inclusive labour market. Discussion also revolves around how to ensure adequate social protection and decent working conditions. Of key importance in the debate is how to avoid a situation where these new employment forms are less favourable to workers than more established types of employment.

In 2017, the European Commission, the European Parliament and the Council proclaimed the European Pillar of Social Rights, setting out 20 core principles essential for well-functioning labour markets. The accompanying 2021 Action Plan notes that digitalisation and the changes brought about in the world of work by the pandemic warrant a wide policy debate that will focus not only on levels of labour market participation but also on adequate working conditions underpinning quality jobs.

The Commission also raised the issue of working conditions in its Communication on 'Shaping Europe’s digital future'. Good working conditions are at the core of a successful digital transition that would promote innovation and technological diffusion.

Eurofound’s work on new forms of employment links in with the Commission’s 2019–2024 priority on a Europe fit for the digital age. 

 

 

Eurofound expert(s)

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Dragoș Adăscăliței is a research officer in the Employment unit at Eurofound. His current research focuses on topics related to the future of work, including the impact of...

Research officer,
Employment research unit
Publications results (24)

The rise of the platform economy during the last decade is one of the main disrupting forces for European labour markets. While standard employment remains the norm, platforms are expanding their reach and diversifying into novel business models. In doing so, they are also attracting an increasing n

16 May 2023

This report presents Eurofound’s research on telework during the COVID-19 pandemic in 2020 and 2021. It explores changes in the incidence of telework, working conditions experienced by employees working from home and changes to regulations addressing issues related to this working arrangement.

08 December 2022

Technological change is accelerating as the capacity of electronic devices to digitally store, process and communicate information expands. Digitalisation is transforming the EU economy and labour markets: nearly one-third of EU workplaces are categorised as highly digitalised. What are the

15 December 2021

The rapid rise of the platform economy has led to a marked transformation of European labour markets, and existing regulatory frameworks and voluntary initiatives have yet to catch up. While platform work offers opportunities for workers and employers and potentially contributes to innovation

02 December 2021

Although standard employment (generally full-time and permanent) remains the dominant employment type across the EU, European labour markets are increasingly characterised by a variety of different forms. These new forms of employment involve new formal employment relationships or work patterns

15 December 2020

Platform work– the matching of supply and demand for paid labour through an online platform – is still small in scale but is expected to grow. Accordingly, it is important to anticipate the opportunities and risks related to this business model and employment form. This report explores potential

21 September 2020

Developments in information and communication technology (ICT) have been among the key drivers of change in working life over the past two decades. Specifically, telework and ICT-based mobile work (TICTM) exemplifies how digital technology has led to more flexible workplace and working time

02 July 2020

What have been the major trends and policy developments regarding the flexibilisation of employment in recent years? Eurofound’s work programme for 2017–2020 set out to document and capture these changes in the world of work. This flagship publication provides an overview of developments in Europe

16 April 2020

Advances in ICT have opened the door to new ways of organising work. We are shifting from a regular, bureaucratic and ‘factory-based’ working time pattern towards a more flexible model of work. Telework and ICT-based mobile work (TICTM) has emerged in this transition, giving workers and employers

16 January 2020

Casual work, both intermittent and on-call, contributes to labour market flexibility and is therefore increasingly used across Europe. In some countries, practices go beyond the use of casual employment contracts to include other types of contracts and forms of self-employment.

20 December 2019

Online resources results (7)

Platform work and employment conditions Informal meeting of EU Employment and Social Policy Ministers (EPSCO), 19 July 2018, Vienna, Austria Presentation by Juan Menéndez-Valdés, Director, Eurofound

19 July 2018

Italy: Renewal of the collective agreement in the logistics sector to meet old and new challenges

In December 2017, social partners renewed the collective agreement for the Italian logistics sector, which had expired two years earlier. The agreement, after a period of unrest, addresses continuing developments in the sector, which are significantly reshaping sectoral business and employment

Italy: New rules to protect call centre workers

Measures have been introduced in Italy to protect its 80,000 call centre workers from the negative effects of increasing competitive pressures on employment, delocalisation and working conditions. Employers and unions in the sector have also adopted new rules aimed at avoiding social dumping

Italy: New voucher-based work scheme provokes debate

Italy’s parliament has introduced new voucher-based work schemes for occasional work. The regulations cap the amount that can be earned or paid in this way, and companies with more than five permanent employees may not use vouchers. However, there are few other limits on voucher-based work and the

UK: Plans to outlaw exclusivity clauses for zero hours contracts

A bill banning exclusivity clauses in zero hours contracts was introduced to parliament in July 2014 (although the government has resisted calls for an outright ban on such contracts). Exclusivity clauses stop workers from seeking work with other employers, even when no amount of work is set out in

New rules on hiring casual labour

/In Norway, new rules to protect hired labourers have been introduced. Both trade unions and the Labour Inspection Authority have been given greater powers to ensure that the hiring of labour complies with the law. Employer organisations are highly critical of the changes made to the legal framework

Improved quality of work for casual workers

In 1997, a form of employment was introduced based on the ‘casual employee booklet’, the so-called ‘blue booklet’ (/Alkalmi munkavállalói könyv/ or /Kék könyv/), and on the payment of reduced employer rates and taxes, as set out by Act 1997/LXXIV. The law enables the employer to pay wage

Blogs results (9)
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Whether it is couch surfing, baby-sitting, pizza delivery or getting Ikea furniture assembled by somebody who can do it better, platforms can mediate all kinds of voluntary or professional services. Platform work is at the heart of the ‘sharing economy’. But while this may sound like a new form of

31 March 2022
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While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion. The well-known

24 February 2021
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Standard employment is not simply being replaced by non-standard work; employment is becoming more diverse, and policy must accordingly become more tailored. The last decade has seen much public and policy debate on the future of work. Standard employment – permanent, full-time and subject to labour

15 December 2020
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We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on traditional and established businesses and industries.

28 January 2020
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It feels like every day there are new articles or blog posts about how Uber drivers are exploited, or on the bad working conditions and safety standards for Deliveroo riders. In an era of ‘fake news’ can we trust that these are accurate? They most likely are, and I agree that things are not all rosy

17 October 2019
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Imagine you’re at work and something happens: you have to leave to visit a client, you have to go home to let in the plumber, or you have to collect the kids from school as the football training has just been cancelled. If you’re lucky, your employer gives you the flexibility to do this. If you’re

14 May 2019
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In the abstract, platform work is the matching of supply and demand for paid work through an online platform. In practice, most people are likely to have encountered it through big online platforms such as Uber, Deliveroo or Amazon Mechanical Turk. This is a new form employment that began to emerge

2 November 2018
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Digital technologies are transforming work, but the implications have not yet been fully grasped. In a recent Eurofound report, we focus on three main vectors of change to discuss the effects of digital technologies on work and employment and the policy responses such change demands.

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Most discussions on the future of work are dominated by the impact of key changes in society, such as the digital revolution and demographic changes. These changes raise various issues of concern, sometimes suggesting contradictory trends such as labour shortages linked to an ageing population, or

25 July 2016

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