Artificial intelligence and work organisation

Using the Survey of Adult Skills (PIAAC) and the European Working Conditions Survey (EWCS), this paper examines the relationship between occupational exposure to Artificial Intelligence (AI) and changes in work organisation between roughly 2011 and 2024, a period that encompasses the early diffusion of generative AI. Work organisation has evolved over this period, with manual tasks declining, problem-solving and information-processing tasks becoming more prevalent, and teamwork becoming increasingly common. AI may have played some role in these changes: occupations more exposed to AI have seen a smaller increase in monotonous tasks, while the frequency of some information-processing tasks has increased faster. That being said, rising educational attainment appears to have played a more significant role in some of these changes in work organisation, underscoring the continued importance of investments in education and training.