Working conditions of online platform workers: the complex legal landscape

Brattlund, Elin

Overview

Working paper

Working conditions of online platform workers: the complex legal landscape

Published: 27 November 2025

Elin Brattlund

Platform work

Loading PDF…

Number of pages

33

Reference no.

WPEF25085

Research report

Forthcoming

May 2026

Working conditions of online platform workers

Dragoș Adăscăliței

Over the past decade, platform work has grown significantly in the EU, both in terms of the number of workers involved and the variety of services available to customers. Despite this expansion, significant evidence gaps remain, particularly regarding the profiles and working conditions of workers providing services through online marketplaces. To address this gap, this report will include new comparative evidence on the profile and working conditions of the online labour force. Drawing on a new survey, the new report will analyse the main characteristics of online platform work in 15 Member States.