Frequency of issues reported by workers, by platform revenue model (worker issues index)

Data visualisation

Frequency of issues reported by workers, by platform revenue model (worker issues index)

Source: Authors, based on the Eurofound–ELA Survey of Online Platform Workers.

Identifier: yImGD

Related content

This data item featured in the following outputs.

28 May 2026

Online platform work in the European Union: Implications for working conditions and access to information

This report analyses the working conditions and information needs of online platform workers based on a survey of 3 830 workers across 15 EU Member States. Unlike existing research focused on on-location platform work, this study examines workers who provide services entirely online. The findings reveal a workforce that is predominantly male, of prime working age and highly educated, primarily delivering skilled professional services rather than microtasks.

Research report