This report examines the impacts of quality improvement initiatives on both services to clients, and on working conditions in social public services in Germany.
One of a series of papers which examines the impacts of quality improvement initiatives on both services to clients, and, on working conditions in social public services across Member States.
This report looks at the evolution of initiatives related to older employees undertaken by selected organisations (case studies) in Germany over the last decade. It reviews the following points: main impacts of measures/initiatives at the company level; driving forces for implementing good practice