Virtual Visit to Estonia - Job quality a cornerstone for long-term labour market competitiveness

Barbara Gerstenberger is Head of the Working Life unit at Eurofound. In this role, she coordinates the research teams investigating job quality in Europe based on the European Working Conditions Survey and industrial relations in the EU. She joined Eurofound in 2001 as a research manager in the then newly established European Monitoring Centre on Change (EMCC). In 2007, she moved to Eurofound’s Information and Communication unit as Head of Communication Products, before being appointed Coordinator in the Directorate in 2011. Previously, she worked as senior research officer in the European Metalworkers’ Federation in Brussels. A graduate in political science from Hamburg University, she completed a Master's degree in Public Administration at the Kennedy School of Government, Harvard University.

Sara Riso joined Eurofound in 2006 and is currently a senior research manager in the Working Life unit. She is engaged in research projects focusing on digitalisation and working conditions. Before joining Eurofound, Sara managed research projects for large Brussels-based European associations and networks. Her academic background is in psychology, communication and languages. Her main research interest lies in exploring new workplace stressors arising from increased digitalisation of work, evolving organisational practices, and change management strategies to address the challenges posed by digitalisation in modern working environments.

Ivailo Kalfin joined Eurofound as Executive Director on 1 June 2021. Mr Kalfin’s expertise covers a range of areas, from the dynamics of the labour market and social policy to global political trends, the EU and budget, as well as digital transformation. He has outlined five main priorities for his role at Eurofound: supporting the mainstreaming of Europe's green and digital transitions; complementing the implementation of the European Pillar of Social Rights Action Plan with evidence-based research; increased cooperation with international organisations and external partners and greater outreach to European Neighbourhood Policy countries; support for enhancing and expanding the capacity of social partners within the remit of the Agency; raising Eurofound's profile among key stakeholders.

Mary McCaughey is Head of Information and Communication in Eurofound. A graduate of Trinity College, Dublin and the College of Europe, Bruges, she started work in Brussels with Europolitics and the Wall Street Journal Europe. She worked with the Association of European Parliamentarians with Africa (AWEPA) in South Africa during the country’s transition to democracy, and in 1998 she took up the post of spokesperson with the Delegation of the European Union in Pretoria, heading up its press and information department during the negotiation of the EU–South Africa free trade agreement. Following the end of the Kosovo War, she worked as a communications consultant for the European Agency for Reconstruction in Serbia. She took up the post of Editor-in-Chief in Eurofound in 2003.