Implications of AI for work, employment and social dialogue: Literature review

Nurski, Laura

Overview

Working paper

Implications of AI for work, employment and social dialogue: Literature review

Published: 26 September 2025

Laura Nurski

Digitalisation

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Number of pages

89

Reference no.

WPEF25081

Working paper

5 November 2025

A review on the socioeconomic impacts of Artificial Intelligence on information, education, healthcare, and social protection

Valerio Capraro

This literature review seeks to take a snapshot of the current state of art on the ways in which AI may influence socio-economic inequalities across four key domains (information, education, healthcare, and social protection) and explores how policies can respond to ensure that technological transformation supports inclusive and equitable societies.

Research report

24 May 2018

Automation, digitisation and platforms: Implications for work and employment

Enrique Fernández-Macías

The onset of the digital revolution has resulted in technological advances that are constantly evolving. A key element of concern to policymakers is the impact that these changes will have on the world of work and employment. This report reviews the history of the digital revolution to date, placing it in the context of other periods of marked technological advances and examining how technological change interacts with changes in institutions. Digital technologies have considerable disruptive potential, including making production much more flexible and information more readily available. While the information technology sector has been most affected to date, other sectors are rapidly changing with the diffusion of new technology. The report also examines three key vectors of change: automation of work, the incorporation of digital technology into processes, and the coordination of economic transactions through the digital networks known as ‘platforms’.