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Working conditions

Working conditions refer to the conditions in and under which work is performed. A working condition is a characteristic or a combination of characteristics of work that can be modified and improved. Current conceptions of working conditions incorporate considerations of wider factors, which may affect the employee psychosomatically. Thus, a broader definition of the term includes the economic dimension of work and effects on living conditions. Working conditions are a subject of labour law and are regulated by all of its various sources: legislation, collective agreements, works rules, the employment contract, as well as custom and practice.
 

Topic

Recent updates

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Working life in Georgia

Eurofound and the European Training Foundation have developed the first working life country profile for Georgia, which is an EU candidate country. The profile is intended to provide an overview...

Article

Key messages

  • Over the past 20 years, there has been upward convergence in six of seven selected dimensions of working conditions, in terms of poorer-performing Member States catching up with better-performing ones. There was downward convergence in the dimension on ‘prospects’ (job security and career advancement).
  • Job quality supports well-being and a positive experience of working life through engagement, financial security, the development of skills and competences, health and well-being, the reconciliation of work and private life, and the sustainability of work.
  • Women and men report systematic differences in their working conditions. Gender differences in labour market participation, gender roles and occupational segregation are crucial to understanding the pattern of differences in working conditions.
  • Reducing excessive demands on workers and limiting their exposure to risks can improve job quality. This is complemented by increasing access to work resources that help in achieving work goals or mitigate the effects of excessive demands.
  • A zero tolerance policy on harassment and violence at work can improve working conditions and job quality, reducing staff turnover and absenteeism.
  • Diversification and fragmentation of the labour market call for more in-depth analysis on changes in employment status, as well as emerging work situations.

Eurofound research

Eurofound monitors the working conditions of employees and self-employed at work. It provides analyses focusing on work situations of interest – such as ICT mobile work and psychosocial risks at work – and addressing specific groups in the labour market. Research on sustainable work looks at the role of work and its conditions in supporting people’s participation in work across their life course in ways that accommodate individual preferences and enable them to experience a good quality of work.

Working conditions survey data

Since its launch in 1990, Eurofound’s European Working Conditions Survey (EWCS) has provided an overview of working conditions in Europe. The scope of the survey questionnaire has widened substantially since the first edition, aiming to provide a comprehensive picture of the everyday reality of men and women at work. The seventh EWCS takes place in 2020, covering 37 countries.

The EWCS covers a wide range of issues:

  • job quality (physical environment, social environment, skills and discretion, work intensity, working time quality, prospects and earnings) and the risks and resources contributing to these aspects of work, including employment status
  • work determinants and characteristics of work (working with customers, use of technology, where work takes place)
  • workers and enterprise demographics (age, sex, seniority, enterprise size, industry)
  • second jobs and multi-activity work
  • organisational factors that can be validly captured through a workers’ questionnaire (work processes, work pace, pace determinants, employee participation, teamwork, workplace human resource policies and work organisation characteristics, trust, cooperation and organisational rewards)
  • the quality of working life as assessed by workers (work–life balance, health and well-being, skills match, financial security, sustainability of work, absence and presenteeism, and outcomes such as engagement and motivation)

By including these multiple dimensions, the EWCS provides some insight into contemporary challenges in the world of work, for example the blurring of boundaries between working life and private life, the changing nature of work organisation or increased reliance on outsourcing. Further insights can be gained if surveys are regularly updated to integrate emerging risks, such as those related to workers’ privacy and collection of private data at the workplace.

Upward convergence in working conditions

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. Eurofound research examines convergence in working conditions, looking at whether working conditions have improved over the past two decades in the EU and whether differences between Member States have narrowed. Globalisation and labour market institutions play a role in promoting convergence in working conditions.

  • Analysis of how working conditions differ across sectors to provide evidence on working conditions and their implications for sustainable work
  • Links between forms of work organisation and employee engagement and development of workers' knowledge and skills
  • Flagship report on working conditions and sustainable work (including findings from ‘Differences in working conditions between various groups of workers – analysing trends over time’)
  • Highlights of recent developments of selected features of working life in so-called topical updates, with one featuring statutory minimum wages

Key outputs

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This publication consists of individual country reports on working life during 2021 for 28 countries – the 27 EU Member States and Norway. The country reports summarise evidence on the...

19 máj 2022
Publication
Other
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Despite the well-known adverse effects of regular long working hours on workers’ health, well-being and performance, many workers in the EU continue to work beyond their normal hours. Part of...

10 marec 2022
Publication
Research report

EU context

European countries have a strong commitment towards improving working conditions. While much attention has focused on working conditions that have a negative impact on health and safety and well-being, conditions supportive of ‘good work’ and high job quality are also gaining in importance.

Working conditions and job quality are high on the European policy agenda. The Treaty on the Functioning of the European Union (TFEU) underlines as significant objectives the ‘promotion of employment, improved living and working conditions … proper social protection, dialogue between management and labour, the development of human resources with a view to lasting employment and the combating of exclusion’. 

EU policy enshrines equal opportunities in the workplace for women and men, limits working hours, sets standards to ensure safety, and promotes investment in skills development. The European Commission and Member States have set up different processes to monitor progress and developments in relation to working conditions.  

On 17 November 2017, the European Parliament, the Council and the European Commission formally proclaimed the European Pillar of Social Rights. One of the main principles of the pillar is to achieve fair working conditions. This covers secure and adaptable employment, wages, employment conditions and protection in case of dismissals, social dialogue and involvement of workers, work–life balance, as well as a healthy, safe and well-adapted work environment and data protection. 

Adopted in June 2019, and as a direct follow up to the Pillar, the new Directive 2019/1152 on transparent and predictable working conditions sets out new minimum rights for all workers and new rules on the provision of information to workers about their working conditions.  

Eurofound’s work on working conditions links in with the Commission’s 2019–2024 priority on a stronger Europe in the world. 

 

Eurofound expert(s)

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Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...

Senior research manager,
Working life research unit
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Eleonora Peruffo is a research officer in the Social Policies unit at Eurofound. She works on topics related to upward convergence and social cohesion in Europe. During 2021–2022...

Research officer,
Social policies research unit
Publications results (546)

The European Working Time Directive lays down minimum safety and health requirements for the organisation of working time in the EU by, for example, establishing that all workers have the right to a limit to weekly working time of 48 hours.

12 June 2015

This report gives an overview of recent developments in the distribution of wages in Europe from 2004 to 2011 – the period before and after the onset of the Great Recession. While the main focus is on the EU dimension, the report analyses relevant trends and developments within countries in a

11 May 2015

This article presents some of the key developments and research findings on health and well-being in the EU from Q2 2014 to Q1 2015 – primarily in terms of improving the psychosocial work environment. In terms of psychosocial risks, some European countries have made progress towards a culture of

28 April 2015

An increasing number of European workers have part-time jobs or non-standard types of work, such as the zero-hours employment contracts that have become common in the UK. Yet most European workers with temporary contracts would like permanent jobs, and one third of people working part time would

14 April 2015

This article presents some of the key developments and research findings on EU level developments in industrial relations and working conditions during the last quarter of 2014. The European Commission's priorities for 2015, the economic outlook for Europe, and issues around working time are the

07 April 2015

The third wave of Eurofound’s European Company Survey was carried out in 2013. It surveyed management representatives in over 24,000 establishments; where available, employee representatives were also interviewed – in 6,800 of these establishments.

27 March 2015

Across Europe, new forms of employment are emerging that are different from traditional standard or non-standard employment in a number of ways. Some transform the relationship between employer and employee, some change work organisation and work patterns, and some do both. This report identifies

12 March 2015

This article presents some of the key developments and research findings on individual employment relations in the EU during the third and fourth quarters of 2014. Employment protection legislation and the termination of employment are the main focus of this report.

06 March 2015

This report gives an overview of working conditions, job quality, workers’ health and job sustainability in the computer programming, consultancy and related activities sector (NACE 62). It is based mostly on the fifth European Working Conditions Survey (EWCS), which gathers data on working

27 February 2015

This report gives an overview of working conditions, job quality, workers’ health and job sustainability in the legal and accounting services sector (NACE 69). It is based mostly on the fifth European Working Conditions Survey (EWCS), which gathers data on working conditions and the quality of work

27 February 2015

Online resources results (1663)

Working life in Georgia

Eurofound and the European Training Foundation have developed the first working life country profile for Georgia, which is an EU candidate country. The profile is intended to provide an overview of Georgia’s key socioeconomic characteristics and regulations to serve as a background for its work t

Presentation by Ricardo Rodriguez Contreras, Research Manager, Eurofound. 2-3 October 2023, EMCO meeting hosted by the Spanish Presidency, Madrid.

9 október 2023
In this episode of Eurofound Talks, Eurofound Head of Unit for Working Life Barbara Gerstenberger discusses what the EWCTS reveals about job quality, the implications of poor-quality jobs on well-being and broader society, and what policymakers can do to improve the working lives of people in Europe
8 február 2023

The rise in cost of living and energy poverty: Social impact and policy responses. 14 October 2022, Informal Meeting of Employment and Social Affairs Ministers (EPSCO). Presentation by Ivailo Kalfin, Executive Director, Eurofound.

14 október 2022
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Workers want to telework but long working hours, isolation and inadequate equipment must be tackled

The COVID-19 pandemic prompted a surge in telework, with dramatic increases in the number of employees working from home (teleworking) in many European countries. What for many employees started out as a mandatory move seems to have transformed into a preference among the majority for part-time or

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Minimum wages in 2021: Most countries settle for cautious increase

​​​​​​​Despite the unusually tough economic and labour market conditions, most EU Member States made nominal and real increases to their minimum wages in 2020. This is what a first overview of recent minimum wage developments reveals. Some countries lived up to earlier promises or pre-agreements

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Summer time arrangements in the EU: A tripartite outlook on ‘Cloxit’

On 31 March 2019, clocks across the EU will go forward one hour, a Union-wide event since 2002. However, the European Commission has proposed abolishing the bi-annual hour change, an idea favoured by the vast majority of respondents in a public consultation. This article discusses reactions by


Blogs results (35)
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Health professionals – doctors, nurses, nursing assistants, paramedics, ambulance workers – are in the vanguard of the battle against COVID-19. They are the ones dealing with sick people, triaging, testing and treating them. They are the ones confronting suffering and death. While some of their

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We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on traditional and established businesses and industries.

28 január 2020
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Trade unions in many EU Member States face the issue of declining membership. This is a fundamental challenge for organised labour, but it is premature to speak about the redundancy unions: when it comes to important decisions affecting the workplace, restructuring being one, trade unions remain a

20 november 2019
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Much of the discussion on the future of work is focused on globalisation and technology, and their impacts on the labour market. However, there is also a growing interest in the business models used by cooperatives and social enterprises, and how they can contribute to a better future of work

15 november 2019
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It feels like every day there are new articles or blog posts about how Uber drivers are exploited, or on the bad working conditions and safety standards for Deliveroo riders. In an era of ‘fake news’ can we trust that these are accurate? They most likely are, and I agree that things are not all rosy

17 október 2019
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The European Platform Tackling Undeclared Work last year documented the case of a Dutch temporary work agency that hired workers of various nationalities to work for a construction company in Belgium. The wages were suspiciously low, and the Belgian Labour Inspectorate believed that EU law

17 júl 2019
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The spread of ICT in the economy is changing both the types of jobs that employ people and the types of tasks that people perform in their jobs. The latest research on the content of work suggests that computerisation has boosted the proportion of jobs with social interaction at their core, while at

1 júl 2019
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Imagine you’re at work and something happens: you have to leave to visit a client, you have to go home to let in the plumber, or you have to collect the kids from school as the football training has just been cancelled. If you’re lucky, your employer gives you the flexibility to do this. If you’re

14 máj 2019
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Company restructuring may hit the headlines less in good times, but it remains a central experience in the working life of many. According to the most recent European Working Conditions Survey (EWCS) data, just under one in three (30%) employees in the EU reported that restructuring had taken place

2 máj 2019

Upcoming publications results (1)

This publication comprises individual country reports on developments in working life in each of the 27 EU Member States and Norway in 2023, based on national research and survey results.

June 2024
Data results (1)
24 október 2023
Reference period:

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