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Working conditions

Working conditions refer to the conditions in and under which work is performed. A working condition is a characteristic or a combination of characteristics of work that can be modified and improved. Current conceptions of working conditions incorporate considerations of wider factors, which may affect the employee psychosomatically. Thus, a broader definition of the term includes the economic dimension of work and effects on living conditions. Working conditions are a subject of labour law and are regulated by all of its various sources: legislation, collective agreements, works rules, the employment contract, as well as custom and practice.
 

Topic

Recent updates

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Working life in Georgia

Eurofound and the European Training Foundation have developed the first working life country profile for Georgia, which is an EU candidate country. The profile is intended to provide an overview...

Article

Key messages

  • Over the past 20 years, there has been upward convergence in six of seven selected dimensions of working conditions, in terms of poorer-performing Member States catching up with better-performing ones. There was downward convergence in the dimension on ‘prospects’ (job security and career advancement).
  • Job quality supports well-being and a positive experience of working life through engagement, financial security, the development of skills and competences, health and well-being, the reconciliation of work and private life, and the sustainability of work.
  • Women and men report systematic differences in their working conditions. Gender differences in labour market participation, gender roles and occupational segregation are crucial to understanding the pattern of differences in working conditions.
  • Reducing excessive demands on workers and limiting their exposure to risks can improve job quality. This is complemented by increasing access to work resources that help in achieving work goals or mitigate the effects of excessive demands.
  • A zero tolerance policy on harassment and violence at work can improve working conditions and job quality, reducing staff turnover and absenteeism.
  • Diversification and fragmentation of the labour market call for more in-depth analysis on changes in employment status, as well as emerging work situations.

Eurofound research

Eurofound monitors the working conditions of employees and self-employed at work. It provides analyses focusing on work situations of interest – such as ICT mobile work and psychosocial risks at work – and addressing specific groups in the labour market. Research on sustainable work looks at the role of work and its conditions in supporting people’s participation in work across their life course in ways that accommodate individual preferences and enable them to experience a good quality of work.

Working conditions survey data

Since its launch in 1990, Eurofound’s European Working Conditions Survey (EWCS) has provided an overview of working conditions in Europe. The scope of the survey questionnaire has widened substantially since the first edition, aiming to provide a comprehensive picture of the everyday reality of men and women at work. The seventh EWCS takes place in 2020, covering 37 countries.

The EWCS covers a wide range of issues:

  • job quality (physical environment, social environment, skills and discretion, work intensity, working time quality, prospects and earnings) and the risks and resources contributing to these aspects of work, including employment status
  • work determinants and characteristics of work (working with customers, use of technology, where work takes place)
  • workers and enterprise demographics (age, sex, seniority, enterprise size, industry)
  • second jobs and multi-activity work
  • organisational factors that can be validly captured through a workers’ questionnaire (work processes, work pace, pace determinants, employee participation, teamwork, workplace human resource policies and work organisation characteristics, trust, cooperation and organisational rewards)
  • the quality of working life as assessed by workers (work–life balance, health and well-being, skills match, financial security, sustainability of work, absence and presenteeism, and outcomes such as engagement and motivation)

By including these multiple dimensions, the EWCS provides some insight into contemporary challenges in the world of work, for example the blurring of boundaries between working life and private life, the changing nature of work organisation or increased reliance on outsourcing. Further insights can be gained if surveys are regularly updated to integrate emerging risks, such as those related to workers’ privacy and collection of private data at the workplace.

Upward convergence in working conditions

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. Eurofound research examines convergence in working conditions, looking at whether working conditions have improved over the past two decades in the EU and whether differences between Member States have narrowed. Globalisation and labour market institutions play a role in promoting convergence in working conditions.

  • Analysis of how working conditions differ across sectors to provide evidence on working conditions and their implications for sustainable work
  • Links between forms of work organisation and employee engagement and development of workers' knowledge and skills
  • Flagship report on working conditions and sustainable work (including findings from ‘Differences in working conditions between various groups of workers – analysing trends over time’)
  • Highlights of recent developments of selected features of working life in so-called topical updates, with one featuring statutory minimum wages

Key outputs

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This publication consists of individual country reports on working life during 2021 for 28 countries – the 27 EU Member States and Norway. The country reports summarise evidence on the...

19 Maio 2022
Publication
Other
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Despite the well-known adverse effects of regular long working hours on workers’ health, well-being and performance, many workers in the EU continue to work beyond their normal hours. Part of...

10 Março 2022
Publication
Research report

EU context

European countries have a strong commitment towards improving working conditions. While much attention has focused on working conditions that have a negative impact on health and safety and well-being, conditions supportive of ‘good work’ and high job quality are also gaining in importance.

Working conditions and job quality are high on the European policy agenda. The Treaty on the Functioning of the European Union (TFEU) underlines as significant objectives the ‘promotion of employment, improved living and working conditions … proper social protection, dialogue between management and labour, the development of human resources with a view to lasting employment and the combating of exclusion’. 

EU policy enshrines equal opportunities in the workplace for women and men, limits working hours, sets standards to ensure safety, and promotes investment in skills development. The European Commission and Member States have set up different processes to monitor progress and developments in relation to working conditions.  

On 17 November 2017, the European Parliament, the Council and the European Commission formally proclaimed the European Pillar of Social Rights. One of the main principles of the pillar is to achieve fair working conditions. This covers secure and adaptable employment, wages, employment conditions and protection in case of dismissals, social dialogue and involvement of workers, work–life balance, as well as a healthy, safe and well-adapted work environment and data protection. 

Adopted in June 2019, and as a direct follow up to the Pillar, the new Directive 2019/1152 on transparent and predictable working conditions sets out new minimum rights for all workers and new rules on the provision of information to workers about their working conditions.  

Eurofound’s work on working conditions links in with the Commission’s 2019–2024 priority on a stronger Europe in the world. 

 

Eurofound expert(s)

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Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...

Senior research manager,
Working life research unit
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Eleonora Peruffo is a research officer in the Social Policies unit at Eurofound. She works on topics related to upward convergence and social cohesion in Europe. During 2021–2022...

Research officer,
Social policies research unit
Publications results (546)

Ensuring greater social protection for self-employed people has been the subject of much policy debate in recent years. In 2019, the Council of the European Union adopted a recommendation on access to social protection for workers and the self-employed. Sudden reductions in income during the COVID-1

30 January 2024

This report explores EU Member States’ legislation around the right to disconnect and assesses the impact of company policies in this area on employees’ hours of connection, working time, work–life balance, health and well-being, and overall workplace satisfaction.

30 November 2023

This report examines the average weekly working hours across Europe in 2021 and 2022. It covers important developments resulting from legislative reforms in collective bargaining at national or sectoral level, drawing on debates about the reduction of working time and the four-day working week.

24 October 2023

During the COVID-19 pandemic, a diverse collection of workers ensured the functioning of our societies. In a time of crisis, they maintained access to healthcare, long-term care and other essential goods and services, including food, water, electricity, the internet and waste treatment.

10 October 2023

Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital te

12 September 2023

This publication comprises individual country reports on developments in working life in each of the 27 EU Member States and Norway in 2022, based on national research and survey results. The topics covered include the policy responses of governments to inflation and how inflation has featured in

05 May 2023

A pandemia de COVID-19 teve impactos variáveis nos grupos sociais, em função das desvantagens existentes, e é consensual que isso desencadeou um aumento das desigualdades em diferentes domínios da vida. Utilizando indicadores do Quadro de Monitorização das Desigualdades Multidimensionais na UE (MIMF

24 January 2023

Este relatório apresenta as investigações do Eurofound sobre o teletrabalho durante a pandemia da COVID-19 em 2020 e 2021. Explora as alterações na incidência do teletrabalho, as condições laborais de quem trabalhava a partir de casa e as alterações regulamentares relativas a questões relacionadas

08 December 2022

O inquérito A vida, o trabalho e a COVID-19, lançado pela primeira vez pela Eurofound em 2020, procura registar o impacto amplo da pandemia no trabalho e nas vidas dos cidadãos da UE. A quinta ronda do inquérito da Eurofound, que foi implementada na primavera de 2022, traz também à luz uma realidade

07 December 2022

O presente relatório analisa o papel do diálogo social e da negociação coletiva na resposta aos desafios que o setor da aviação civil enfrentou durante a pandemia de COVID-19. O envolvimento dos parceiros sociais nas medidas introduzidas para atenuar os impactos negativos da pandemia varia entre

01 December 2022

Online resources results (1663)

Belgium: A short analysis of ‘Peeters law’

A law proposed by Kris Peeters, the Minister of Employment, Economy and Consumers, has been met with mixed reactions by the social partners. The law, adopted by the Chamber of Representatives in February, aims to allow more flexibility in work organisation in order to modernise the Belgian labour

Poland: Government enacts radical education reform despite opposition

Amidst widespread union opposition, Poland’s controversial education reform plan was signed into law by the President in January and will take effect from September. The reform sees a return to the former two-tier system, with a focus on vocational training. The Polish Teachers’ Union is still not

Portugal: Gender differences in time use

A national survey, carried out in 2015, sheds light on how men and women in Portugal use their time. It shows that, especially with regard to paid work and unpaid care work, the working day for women is, on average, longer than it is for men and that women spend longer on unpaid care work.

Norway: Challenges faced by workers who are working alone

Working alone is a common experience for Norwegian employees, particularly for those in primary industries (such as mining, agriculture or forestry) and transportation and storage. A new report from the Fafo Research Foundation in Oslo highlights the physical risks, as well as the psychosocial ones

Denmark: Tripartite negotiations – staged approach seems to be working

When tripartite negotiations broke down almost as soon as they started in 2012, many labour market researchers and social partner representatives predicted the government would no longer invite the social partners to such negotiations. However, they have started again but only after the involved

Luxembourg: New parental leave law enters into force

The new law to extend the scope of parental leave, and establish an allowance for this which is proportional to income, came into force in Luxembourg on 1 December 2016. The government has also presented a draft law to increase certain types of family leave, also with the aim of achieving a better

Norway: Low-paid workers fall behind

Most workers in Norway have had a substantial increase in their real wages in the past 15 years. However, a new report shows that low-paid workers – mostly found in the private service sector – have not had any rise in real wages in the last seven years and that wage inequality is growing.

Norway: Improving gender balance in management posts

While Norway has a good record on equal opportunities for women, the proportion of women in management is relatively low. A new report on the issue concludes that a gender-neutral approach rather than initiatives aimed at women only seems to be more successful in achieving gender balance.

Germany: New evidence on the scope of service contracts feeds into social partner debate

In the wake of the very heated public debate on service contracts, with unions claiming that workers on such contracts are not treated as fairly as core staff, a new study by the Institute for Employment Research (IAB) outlines to what extent German companies use these contracts and presents their

United Kingdom: Government launches consultation on worker representatives on company boards

Prime Minister Theresa May first pledged to put worker representatives on the boards of UK companies in July 2016, shortly after taking office. This article outlines the evolution of the proposal, up to the launch on 29 November of the formal process of consultation on corporate governance, and


Blogs results (35)
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Europe has gone through significant economic change over the past decade. Businesses have had to manage the challenges posed by the financial crisis, globalisation and a rapidly changing labour market. Eurofound's new report Win-win arrangements: Innovative measures through social dialogue at

3 Outubro 2016
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In this blog piece, originally posted on Social Europe, Eurofound Director Juan Menéndez-Valdés looks the complex and multi-faceted story of what it is to live and work in the European Union of today.

13 Junho 2016
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Since the advent of the Industrial Revolution, technological change has brought both opportunities and risks. However, the widespread entry of computing technology into the workplace in the 1980s, and in particular the arrival of the World Wide Web in the 1990s, has profoundly affected society and

25 Maio 2016
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The European Union (EU) has strong legislation in place that protects workers from being exploited and also enables businesses to engage in fair competition. Workers are mobile and can move freely within the EU single market across borders – without being dependent upon traffickers. Yet, the latest

3 Maio 2016
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The latest research from Eurofound on working conditions in Europe highlights that the 9-to-5 day is not the norm for many workers, and work commonly spills over into home life. Such patterns make it difficult to balance work and life outside work.

25 Novembro 2015

Upcoming publications results (1)

This publication comprises individual country reports on developments in working life in each of the 27 EU Member States and Norway in 2023, based on national research and survey results.

May 2024
Data results (1)
24 Outubro 2023
Reference period:

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