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Kvaliteta posla

Kvaliteta radnih mjesta nadopunjuje mjere kvantiteta radnih mjesta kako bi se osigurala procjena strategije zapošljavanja. Kvaliteta radnih mjesta višedimenzionalni je koncept u kojem različiti politički programi i discipline naglašavaju različite dimenzije. U većini Eurofoundovih istraživanja kvaliteta radnih mjesta mjeri se na razini radnog mjesta. Uključuje značajke posla snimljene iz objektivne perspektive, koje se mogu promatrati i povezane su s zadovoljavanjem potreba ljudi s posla. Sastoji se od svih karakteristika rada i zapošljavanja za koje je dokazano da imaju uzročno-posljedičnu vezu sa zdravljem i dobrobiti. Uključene su pozitivne i negativne značajke poslova. Ti pokazatelji odražavaju radne resurse (fizičke, psihološke, socijalne ili organizacijske aspekte) i zahtjeve posla ili procese koji na njih utječu.

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Novo i nadolazeće

Najnoviji sadržaj o ovoj temi pronađi u nastavku.

Digitalna priča

14 April 2026

Europska anketa o radnim uvjetima 2024. – Istaknuti dijelovi
Ova digitalna priča donosi najvažnije trenutke iz izvještaja o pregledu Europskog istraživanja radnih uvjeta za 2024. godinu. Istražuje ključne nalaze iz svakog poglavlja izvješća, fokusirajući se na europsku radnu snagu, radne prakse, mjerenje kvalitete rada, trendove tijekom vremena u kvaliteti rada, kao i kvalitetu radnog života u EU.
Vodeće izvješće

14 April 2026

Europska anketa o radnim uvjetima 2024.: Pregledno izvješće
+3
Agnès Parent-Thirionand 6 other authors
Sada u svom osmom izdanju, Europska anketa o radnim uvjetima 2024. prikazuje promjene u radnom životu tijekom više od tri desetljeća. Ovo visokokvalitetno istraživanje temeljeno na vjerojatnosti obuhvaća 35 europskih zemalja, uključujući 27 država članica EU-a, Norvešku, Švicarsku, Albaniju, Bosnu i Hercegovinu, Crnu Goru, Sjevernu Makedoniju, Kosovo i Srbiju. Više od 36.600 intervjua licem u lice, svaki u trajanju od približno 45 minuta, provedeno je kao dio ankete.
Izvješće o istraživanju
Uskoro

July 2026

Employment and working conditions of the most vulnerable workers: Addressing an ongoing policy challenge
Karel Fric

This report identifies the most vulnerable workers, i.e. those in employment situations characterised by multiple disadvantageous conditions, such as involuntary part-time work combined with very few working hours. Drawing on indicators from the EU Labour Force Survey and the European Working Conditions Survey, the report highlights the groups most likely to be engaged in such forms of employment and describes recent trends in their labour market participation. The report also examines the working conditions and overall job quality of these workers. It provides an overview of relevant policy and legislative developments aimed at reducing vulnerability and supporting transitions towards more secure and sustainable forms of employment.

O Kvaliteta posla

Saznaj više o ovoj temi i njezinoj važnosti za oblikovanje politika EU-a.

Istaknuto za Kvaliteta posla

Ovo je izbor najvažnijih rezultata za ovu temu.

3 September 2025

Digitalna priča

Trendovi u kvaliteti radnih mjesta: prvi nalazi EWCS-a 2024.

EWCS 2024. otkriva najnovije trendove u kvaliteti radnih mjesta na temelju sedam dimenzija okvira za kvalitetu radnih mjesta. Ova digitalna priča o prvim nalazima EWCS-a pruža pregled početne analize podataka EWCS-a za 2024.

30 June 2024

Izvješće o istraživanju

Job quality side of climate change

Workers will experience the effects of climate change in many ways: job insecurity, changes to their work tasks and responsibilities, and changes in their workplaces that may involve different work practices and the development of new activities and products. Climate change risks are associated with increased exposure to hazards, leading to lower standards of job quality, productivity loss and greater job and work insecurity. Nearly half of workers in the EU will experience profound changes in their job tasks as economies adapt to climate change and climate mitigation strategies are implemented. In addition, work is likely to change as a result of company responses to climate change. These changes in work, while increasing the vulnerability of some workers, offer opportunities to improve some dimensions of job quality. This report outlines the complex relationship between job quality and climate change, including the implication of green tasks in selected sectors.

30 January 2024

Izvješće o istraživanju

Self-employment in the EU: Job quality and developments in social protection

Ensuring greater social protection for self-employed people has been the subject of much policy debate in recent years. In 2019, the Council of the European Union adopted a recommendation on access to social protection for workers and the self-employed. Sudden reductions in income during the COVID-19 pandemic highlighted the vulnerability of many self-employed workers. Using data from the European Working Conditions Telephone Survey, this report examines the working conditions of different groups of self-employed people. It analyses measures taken at EU Member State level to better protect self-employed individuals against the risks of unemployment, workplace accidents and sickness, and presents lessons learned from measures implemented during the pandemic.

9 October 2023

Sažetak politike

Job quality of COVID-19 pandemic essential workers

During the COVID-19 pandemic, a diverse collection of workers ensured the functioning of our societies. In a time of crisis, they maintained access to healthcare, long-term care and other essential goods and services, including food, water, electricity, the internet and waste treatment. These were the COVID-19 pandemic essential, or critical, workers, many of whom risked their physical and mental health by continuing to go to work during the pandemic.

This policy brief investigates the job quality of these critical workers, making use of unique sources of information, including data from the European Working Conditions Telephone Survey 2021, data gathered by correspondents from across the Member States and interviews with EU-level social partner representatives from selected sectors. It examines the experiences of work among critical workers during the pandemic, and highlights imminent challenges to the sustainability of their work. The aim is to discover whether these workers are equipped to support society through future shocks and crises.

26 February 2021

Vodeće izvješće

Working conditions and sustainable work: An analysis using the job quality framework

This flagship report summarises the key findings of Eurofound’s research on working conditions conducted over the programming period 2017–2020. It maps the progress achieved since 2000 in improving working conditions and examines whether all workers have benefited equally from positive change. It highlights which groups are the most at risk of experiencing poor working conditions and being left behind. Given the changes in the world of work, emerging challenges for good job quality are identified. The report also provides evidence for measures that could lead to the further improvement of work and the achievement of fair working conditions for all in the EU. The analysis shows that, overall, job quality in the EU is improving, if slowly. Not all workers are benefiting to the same extent, however. Furthermore, gender, age and contractual status have a significant bearing on a person’s working conditions. And while digitalisation helps to address some job quality issues, it also creates new challenges. The COVID-19 pandemic has exacerbated trends, reinforcing concerns and highlighting the importance of achieving job quality for all.

2 March 2020

Izvješće o istraživanju

Gender equality at work

Gender inequality at work persists across Europe, despite the long standing attention paid and efforts made to tackle it. This Eurofound report presents a closer look at women’s and men’s working conditions, using data from Eurofound’s European Working Conditions Survey (EWCS) and complementing previous Eurofound research on, among other things, working time patterns, work–life balance and workers’ health. Beyond the general differences in the labour market, it highlights many important gaps in men’s and women’s working conditions and job quality which require specific attention. According to the EWCS data, the reduction of gender gaps in those areas showing improvement over the last 5 to 10 years remains limited. European and national strategies aimed at achieving job quality for all, that seek to mainstream gender equality, could help address persistent inequalities between men and women.

12 October 2020

Vodeće izvješće

European Company Survey 2019 - Workplace practices unlocking employee potential

This report is based on the fourth edition of the European Company Survey (ECS), which was carried out jointly by Eurofound and Cedefop in 2019. It describes a wide range of practices and strategies implemented by European companies in terms of work organisation, human resource management, skills use and skills development, and employee voice. The report shows how these practices are combined and how the resulting ‘bundles of practices’ are associated with two outcomes beneficial to employees and employers: workplace well-being and establishment performance.

The analysis finds that the establishments that are most likely to generate this win–win outcome are those that combine a high degree of worker autonomy, a balanced motivational strategy, a comprehensive training and learning strategy, and high levels of direct employee involvement in decision-making, as well as offering managerial support for these practices. To boost the adoption of employee-oriented practices – particularly in relation to autonomy, skills and employee involvement – managers should be offered appropriate support, as they play a key role in the decision to initiate workplace change. They are also crucial to its success, as they must continuously support the workplace practices implemented.

6 May 2019

Izvješće o istraživanju

Working conditions in a global perspective

Job quality is a major focus of policymakers around the world. For workers, the enterprises that employ them and for societies, there are benefits associated with high-quality jobs, and costs associated with poor-quality jobs. This report – the result of a pioneering project by the International Labour Organization and Eurofound – provides a comparative analysis of job quality covering approximately 1.2 billion workers in Europe, Asia and the Americas. It analyses seven dimensions of job quality: the physical environment, work intensity, working time quality, the social environment, skills and development, prospects, and earnings, finding both important differences and similarities between countries. By analysing positive and negative aspects of job quality in different countries and societies, the report provides a way to look beyond national explanations, to see how some groups of workers are affected more than others and understand the particular issues for women workers around the world – in support of evidence-based policymaking to improve job quality.

17 November 2016

Izvješće o istraživanju

Sixth European Working Conditions Survey – Overview report

The sixth European Working Conditions Survey (EWCS) builds on the lessons learned from the previous five surveys to paint a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. The analysis explores the findings using seven indices of job quality – physical environment, work intensity, working time quality, social environment, skills and discretion, prospects and earnings – and categorises workers into five typical job quality profiles.

Stručnjaci o Kvaliteta posla

Istraživači Eurofounda pružaju stručne uvide i mogu ih se kontaktirati za pitanja ili upite medija.

Jorge Cabrita

Senior research manager
Working life research

Jorge Cabrita je viši voditelj istraživanja u jedinici za radni život. Odgovoran je za formuliranje, koordinaciju i upravljanje europskim istraživanjima te promicanje širenja nalaza u područjima radnih uvjeta i industrijskih odnosa. Njegova glavna istraživačka područja interesa uključuju radne uvjete i kvalitetu rada, radno vrijeme i ravnotežu između posla i privatnog života, zdravlje i dobrobit radnika, rodnu ravnopravnost te socioekonomske utjecaje prijelaza na klimatski neutralno gospodarstvo. Trenutno vodi istraživanja o razvoju radnog vremena te o društvenom dijalogu i kolektivnom pregovaranju tijekom pandemije COVID-19. Prije toga radio je kao istraživač u Centru za studije socijalne intervencije i u Istraživačkom centru za portugalsko gospodarstvo Lisabonske škole ekonomije, te kao trener i konzultant u područjima strateškog upravljanja, organizacijske komunikacije, vodstva i izgradnje timova. Ima diplomu prvostupnika ekonomije i magisterij iz socio-organizacijskih sustava ekonomske aktivnosti sa Škole ekonomije u Lisabonu.

Agnès Parent-Thirion

Senior research manager
Working life research

Agnès Parent-Thirion viša je voditeljica istraživanja u odjelu za radni život u Eurofoundu, zadužena za planiranje, razvoj i provedbu istraživačkih projekata o radnim uvjetima, posebno Europskog istraživanja o radnim uvjetima (EWCS) i njegovih analiza. Odgovorna je za izvanredno izdanje EWCS-a 2021. i za pripremu upitnika za EWCS 2024. Njezini istraživački interesi uključuju radne uvjete, kvalitetu radnih mjesta, praćenje radnih uvjeta, organizaciju rada, spol, budućnost rada i vrijeme. Već više od desetljeća radi u području europskih komparativnih istraživanja, u svim aspektima uključujući dizajn, izradu upitnika, terenski rad, kontrolu kvalitete i analizu. Diplomirala je ekonomiju i menadžment na sveučilištima Paris IX Dauphine i Paris I Panthéon Sorbonne te je stekla poslijediplomski studij statistike na Trinity Collegeu u Dublinu. Nedavno je završila online tečajeve o umjetnoj inteligenciji: vodstvo vođeno istraživanjem s MIT Sloan Executive Education i 'Les grand enjeux de la transition: re-ouvrir l'horizon, comprendre pour agir' s Campus de la Transition. Prije nego što se pridružila Eurofoundu, nekoliko je godina radila u Europskoj komisiji.

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European Foundation for the Improvement of Living and Working Conditions
The tripartite EU agency providing knowledge to assist in the development of better social, employment and work-related policies