Премини към основното съдържание
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Ерата на цифровите технологии — възможности и трудности за труда и заетостта

През последните години капацитетът на човечеството да съхранява, предава и обработва информация нарасна значително в резултат на иновациите в изчислителните и телекомуникационните технологии. Информационните и комуникационните технологии (ИКТ) имат огромно отражение върху почти всички сфери на икономиката, което води до общо ускоряване на темповете на технологична промяна. Същевременно трудът — от съдържанието, организацията и подготовката му до неговото регулиране и защита — претърпява значителни промени в ерата на цифровите технологии. Често те водят също до размиване на границите между различните измерения на труда, както и между труда, заетостта и дейностите извън него.

Topic

Recent updates

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Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database...

Article
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From January to June 2022, Eurofound supported the work of France's presidency of the Council of the EU, providing valuable research results on specific topics linked with the presidency priorities.

Web page

EU context

Необходимо е авторите на политиките да придобият знанията, които ще им помогнат да разрешат редица въпроси във връзка с ефективното регламентиране, гарантирането на социална защита в най-широкия смисъл и постигането на баланс между изискванията на дружествата, обществото и отделния човек при пълното оползотворяване на цифровизацията.

През 2015 г. Европейската комисия прие стратегия за цифров единен пазар, подчертавайки нейното място сред политическите си приоритети. Чрез стратегията могат да бъдат създадени цифрови възможности за гражданите и предприятията, както и да се определят цели за укрепване на позицията на ЕС като световен лидер в цифровата икономика. Стратегията си поставя за цел да разшири достъпа до информация, да създаде работни места за хората с подходящи умения за работа с цифрови технологии и да трансформира обществените услуги.  С разрастването на икономиката на сътрудничество в ЕС Комисията се опитва да стимулира развитието на нови и иновативни услуги, като същевременно осигурява подходящи мерки за защита. В съобщението на Комисията от 2016 г. относно европейската програма за икономика на сътрудничество ясно са представени правилата и препоръките за политиките в тази област по отношение на гражданите, предприятията и държавите — членки на ЕС.

Дейност на Еurofound

Eurofound разглежда по-широкото отражение върху условията на труд, регулирането на труда и други области вследствие на увеличаването на мащаба и обхвата на цифровите технологии на пазара на труда.

Изследва се въздействието върху заетостта на технологиите, които променят из основи сферата на услугите. Освен това Eurofound изследва ефекта върху пазара на труда на икономиката, основана на интернет платформи, и по-специално ефекта на заетостта чрез интернет платформи. Наред с това текат изследвания върху условията на труд и заетост при лицата на мобилна заетост, основана на ИКТ.

Ще бъде разгледано естеството на работата и заетостта в ерата на цифровите технологии с акцент върху:

Основни приноси

В съвместен доклад с Международната организация на труда (МОТ) относно концепцията за работа по всяко време и на всяко място се разглежда въздействието, което работата от разстояние и мобилната заетост, основана на ИКТ, имат върху някои елементи от условията на труд.

Серията от семинари на Фондацията на Eurofound е възможност за правителствата, професионалните организации и работодателите да обсъдят развитието на политиките на ЕС в областта на социалните въпроси, заетостта и труда. През 2016 г. акцентът беше поставен на въздействието на цифровизацията върху труда и съставянето на национални програми за по-добро прилагане на промените във връзка с цифровите технологии.

Key outputs

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В настоящия доклад са представени изследванията на Eurofound относно работата от разстояние по време на пандемията от COVID-19 през 2020 г. и 2021 г. В доклада се разглеждат промените в...

8 December 2022
Publication
Research report
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Секторът на банкирането с физически лица е благодатна почва за проучване на въздействието на цифровизацията върху труда и заетостта. Финансовите услуги се предоставят все повече онлайн, без посредничеството на институции...

26 September 2022
Publication
Research report
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Настоящият доклад се основава на четвъртото издание на Проучването на европейските дружества (ECS), проведено съвместно от Eurofound и Cedefop през 2019 г. В него се описва широк спектър от практики...

13 October 2020
Publication
Flagship report

Current and ongoing research

 

Other ongoing work

  • In 2021, Eurofound will finalise and publish its 2020 work programme research on the impact of digitisation technologies on work organisation and working conditions and launch its online flagship resource on digitalisation.

 

Eurofound expert(s)

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Sara Riso is a research manager in the Working Life unit at Eurofound. She is involved in research projects in the areas of employment change and restructuring. She joined...

Research manager,
Working life research unit
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Tina Weber is a research manager in Eurofound’s Working Life unit. Having previously shared her time between the Employment and Working Life units, her work has focused on labour...

Research manager,
Working life research unit
Publications results (44)

Platform work is a form of employment that uses an online platform to match the supply of and demand for paid labour. In Europe, platform work is still small in scale but is rapidly developing. The types of work offered through platforms are ever-increasing, as are the challenges for existing

24 September 2018

This overview report summarises the findings of 20 case studies looking at recent changes in the task content of five manufacturing occupations (car assemblers, meat processing workers, hand-packers, chemical products plant and machine operators and inspection engineers) as a result of factors such

06 September 2018

Across Europe, new forms of employment are emerging that differ significantly from traditional employment. Some of these forms of employment transform the relationship between employer and employee while others change work organisation and work patterns.

25 July 2018

Living and working in Europe, Eurofound’s 2017 yearbook, provides a snapshot of the latest developments in the work and lives of Europeans as recounted in the Agency’s research activities over the course of 2017. As economies recover, Eurofound reported on the positive trends in employment, with

12 June 2018

The onset of the digital revolution has resulted in technological advances that are constantly evolving. A key element of concern to policymakers is the impact that these changes will have on the world of work and employment. This report reviews the history of the digital revolution to date, placing

24 May 2018

This overview report summarises the findings of five case studies on the likely impact of game changing technologies on production and employment in the manufacturing sector in Europe up to 2025: advanced industrial robotics; industrial internet of things; additive manufacturing; electric vehicles;

05 April 2018

This report examines developments in non-standard employment over the last decade. It looks at trends in the main categories of non-standard employment – temporary, temporary agency and part-time work and self-employment – based mainly on data from the European Union Labour Force Survey. It

13 September 2017

New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national

15 February 2017

Evidence from the Czech Republic, Denmark, Germany, Italy and Spain reveals that social partners are closely involved in setting up national strategies to manage digital change in the world of work. Up to now, this has been a high-level affair and there are only a few collective agreements or

30 January 2017

The Foundation Seminar Series (FSS) is an opportunity for governments, trade unions and employers to share knowledge and experiences on the development of EU social, employment and work-related policies.

23 December 2016

Online resources results (26)

Regulatory responses to algorithmic management in the EU

Since 2013, Eurofound's ERM database on restructuring-related legislation has been documenting regulatory developments in the Member States of the European Union and Norway. The most recent update to the database captures new legislation concerning the use of algorithmic management in the employment

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Bank restructuring: disruptors versus incumbents

While high-street banks reacted to the COVID-19 pandemic by accelerating the push to digitalisation and cutting jobs, some digital-only banks are recruiting new staff to meet growing demand. An example is the ‘disruptor’ bank Revolut which has recently announced the creation of 1,000 jobs worldwide

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Twin transition and pandemic challenge Eurofound to increase expertise, strengthen partnerships, expand reach, says new Director

Eurofound welcomed Ivailo Kalfin to his new role as Executive Director on 1 June. After one month in the job, he reflects on the challenges facing the EU, how they will impact on the work of Eurofound and his priorities for shaping the Agency over the next five years.

Telework, ICT-based mobile work in Europe: Trends, challenges and the right to disconnect 11 March 2021 - EMCO virtual meeting hosted by the Portuguese Presidency of the Council of the European Union Presentation by Oscar Vargas Llave, Research Manager, Eurofound

16 March 2021

Working remotely: An overview of trends, opportunities, challenges and risks 9 March 2021 Presentation by Irene Mandl, Head of unit - Employment, Eurofound

9 March 2021

Connecting and disconnecting and work-life balance 9 March 2021 Presentation by Tina Weber, Research manager - Employment unit, Eurofound

9 March 2021
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Coronavirus highlights sick pay void for platform workers

The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in


Blogs results (23)
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The platform economy is one of those moving targets, which, despite receiving increasing media and policy attention, has proven difficult to regulate. Given the heterogeneity of employment relationships, business models, types of platform work and cross-border issues, this is not surprising. Yet, in

27 September 2022
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Telework has become a permanent feature of working life in Europe. While we’ve seen the benefits of more flexible ways of working – particularly during the pandemic – the problems that arise from an increasingly connected life are also becoming clearer. Unfortunately, legislation alone may not be

13 July 2022
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The answer is yes – potentially. Assessing the environmental benefits of telework is a complex task, because any move to work from home involves a series of changes in individuals’ daily lives and activities, as well as company-level decisions, that may positively or negatively influence the level

23 June 2022
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Whether it is couch surfing, baby-sitting, pizza delivery or getting Ikea furniture assembled by somebody who can do it better, platforms can mediate all kinds of voluntary or professional services. Platform work is at the heart of the ‘sharing economy’. But while this may sound like a new form of

31 March 2022
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When it comes to Europe’s COVID-19 recovery and its aspiration to build back a more resilient society, the so-called green and digital transitions have dominated EU policy discussions. And as Eurofound made preparations for the 2022 Foundation Forum – a unique occasion for high-level debate on the

11 March 2022
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The advent of AI has far more consequences for how work is organised, performed and valued than any previous technological revolution. In order to make the most of this digital transformation we need inclusive and nuanced policy debates on its employment effects and how to future-proof policies: we

8 December 2021
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The massive and rapid adoption of telework in 2020 in response to the COVID-19 lockdowns exposed gaps in the legislation governing telework arrangements across the EU Member States. In some cases, there was no regulation in place; in others, it was too restrictive. Governments scrambled to put

31 May 2021
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While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion. The well-known

24 February 2021
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The COVID-19 pandemic compelled governments to take exceptional measures to monitor and control the spread of the Coronavirus. Among them was the introduction in most EU Member States of tracking apps to gather data on citizens who have contracted the virus and to trace their contacts, a measure

13 January 2021
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​​​​​​​With remote working becoming the new normal for many workers, it is surely the case that many employers are anxious to ensure that their employees are putting in full working days. Companies are likely to be investing in and deploying digital technologies for tracking employee performance

9 December 2020

Upcoming publications results (4)

This report reviews the quality of the national social partners’ involvement in the implementation of the reforms and investments shaping the digital and green transition in the context of national policymaking. These reforms and investments stem mainly from the Recovery and Resilience Facility.

March 2025

Over the last decade, Information and Communication Technologies (ICTs) have changed the way employees work and communicate with each other. Despite the many benefits of digitalisation of work, the widespread access to digital devices in working life provides an alternative medium for new forms of a

September 2024

This report investigates regional employment dynamics in Europe before and during the COVID-19 pandemic, as well as the subsequent recovery from the crisis. Almost 90% of regions across the EU had exceeded their pre-pandemic employment levels by 2022. However, significant regional disparities in emp

August 2024

The interaction between workers and robots is expected to increase in modern workplaces due to rapid advancements in robotic technologies. Advanced robots often leverage progress in artificial intelligence, machine learning, and sensor technologies to achieve a higher level of sophistication and

July 2024
Forthcoming
Publication
Research report
Data results (1)
24 October 2023
Reference period:

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