Labour market change

Enquête sur les entreprises en Europe 2019 - Les pratiques sur le lieu de travail qui permettent de libérer le potentiel des salariés

Flagship report
Publié
13 Octobre 2020
pdf
Formats
Executive summary in 22 languages
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Principales conclusions

  • L’ECS 2019 démontre que les entreprises peuvent concevoir leurs pratiques sur le lieu de travail de manière à générer des résultats qui bénéficient à la fois aux travailleurs et aux entreprises. Les entreprises peuvent stimuler leurs performances tout en améliorant certains aspects de la qualité de l’emploi des travailleurs en regroupant les pratiques qui accroissent l’autonomie des salariés, permettent aux salariés de faire entendre plus facilement leur voix et favorisent la formation et l’apprentissage.
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  • L’ECS 2019 démontre que les entreprises peuvent concevoir leurs pratiques sur le lieu de travail de manière à générer des résultats qui bénéficient à la fois aux travailleurs et aux entreprises. Les entreprises peuvent stimuler leurs performances tout en améliorant certains aspects de la qualité de l’emploi des travailleurs en regroupant les pratiques qui accroissent l’autonomie des salariés, permettent aux salariés de faire entendre plus facilement leur voix et favorisent la formation et l’apprentissage.
  • Environ un cinquième des lieux de travail de l’UE disposent de ces «ensembles de pratiques» bénéfiques. On trouve des exemples de réussite dans tous les types d’entreprises, quels que soient le pays, la taille, le secteur ou la stratégie de compétitivité.
  • Les entreprises performantes ont adopté non seulement des pratiques de facilitation, mais aussi une approche de direction favorable au soutien.
  • La formation est un moyen important d’obtenir des résultats positifs sur le lieu de travail. La plupart des établissements de l’UE offrent un minimum de formation à une partie de leurs travailleurs, mais seuls quelques-uns proposent de larges possibilités de formation et d’apprentissage.
  • Les entreprises qui ont un dialogue social sur le lieu de travail fort obtiennent un bien-être sur le lieu de travail plus élevé et de meilleures performances de l’établissement. Les lieux de travail où le dialogue social est participatif, confiant et influent sont également plus susceptibles d’avoir une participation régulière et directe des salariés qui fait la différence sur le terrain.
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Résumé

Le présent rapport est basé sur la quatrième édition de l’enquête sur les entreprises en Europe (ECS), qui a été réalisée conjointement par Eurofound et le Cedefop en 2019. Il décrit un large éventail de pratiques et de stratégies mises en œuvre par les entreprises européennes en termes d’organisRead more

Le présent rapport est basé sur la quatrième édition de l’enquête sur les entreprises en Europe (ECS), qui a été réalisée conjointement par Eurofound et le Cedefop en 2019. Il décrit un large éventail de pratiques et de stratégies mises en œuvre par les entreprises européennes en termes d’organisation du travail, de gestion des ressources humaines, d’utilisation et de développement des compétences, et de représentation des salariés. Le rapport montre comment ces pratiques sont combinées et comment les «ensembles de pratiques» qui en résultent sont associés à deux résultats profitables pour les salariés et les employeurs: le bien-être sur le lieu de travail et les performances de l’établissement.

L’analyse révèle que les établissements les plus susceptibles de générer ces résultats mutuellement profitables sont ceux qui combinent un degré élevé d’autonomie des travailleurs, une stratégie de motivation équilibrée, une stratégie de formation et d’apprentissage complète et un niveau élevé d’implication directe des salariés dans la prise de décision, ainsi qu’un soutien aux dirigeants pour ces pratiques. Pour favoriser l’adoption de pratiques axées sur les salariés - notamment en ce qui concerne l’autonomie, les compétences et l’implication des salariés - les dirigeants devraient se voir offrir un soutien approprié, car ils jouent un rôle clé dans la décision d’initier des changements sur le lieu de travail. Ils sont également essentiels à leur succès, car ils doivent soutenir en permanence les pratiques mises en œuvre sur le lieu de travail.

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Formats

  • Rapport

    Nombre de pages: 
    180
    Nº de référence: 
    EF20001
    ISBN: 
    978-92-897-2107-3
    Nº de catalogue: 
    TJ-03-20-568-EN-N
    DOI: 
    10.2806/763770
    Catalogue info

    Enquête sur les entreprises en Europe 2019 - Les pratiques sur le lieu de travail qui permettent de libérer le potentiel des salariés

    Formats

  • Executive summary

    Nº de référence: 
    EF20001EN1
    Catalogue info

    Enquête sur les entreprises en Europe 2019 - Les pratiques sur le lieu de travail qui permettent de libérer le potentiel des salariés

    Auteur(s): 
    Eurofound

    Disponible au téléchargement en 22 langues

    Télécharger
  • Working papers

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  • Data

    Data visualisation

    Visualise, explore and compare EU and country data from the European Company Survey (ECS) 2019 in our interactive data visualisation tool.

    List of tables

    The ECS 2019 overview report has the following list of tables.

    Table 1: Relations between management and employees as described by the management and employee representative respondents (%)
    Table 2: Profiles of establishment types – digitalisation (%)
    Table 3: Profiles of establishment types – job complexity and autonomy (%)
    Table 4: Profiles of establishment types – recruitment (%)
    Table 5: Profiles of establishment types – workplace behaviour and motivational levers (%)
    Table 6: Involvement of the employee representative in negotiations for various pay types (%)
    Table 7: Profiles of establishment types – variable pay (%)
    Table 8: Profiles of establishment types – training and skills development (%)
    Table 9: Profiles of establishment types – direct employee participation (%)
    Table 10: Profiles of establishment types – social dialogue (%)
    Table 11: Profiles of the four groups of establishments (%)
    Table A1: Language versions created and translation approach used
    Table A2: Target and completed sample sizes
    Table A3: Employee representative types and sampling rules, by country

    List of figures

    The ECS 2019 overview report has the following list of figures.

    Figure 1: Conceptual framework for the analysis of ECS 2019
    Figure 2: Workplace well-being and establishment performance, by establishment type – job complexity and autonomy (z-scores)
    Figure 3: Types of establishment, by size (%)
    Figure 4: Sector of economic activity, by country (%)
    Figure 5: Years in operation, by establishment size (%)
    Figure 6: Prevalence of three human resources challenges, by establishment size (%)
    Figure 7: Profitability and profit expectation in 2018 (%)
    Figure 8: Change in production volume and expected employment growth (%)
    Figure 9: Workplace well-being and establishment performance, by country (z-scores)
    Figure 10: Workplace well-being and establishment performance, by sector and establishment size (z-scores)
    Figure 11: Establishment type – digitalisation, by country (%)
    Figure 12: Establishment type – digitalisation, by sector and establishment size (%)
    Figure 13: Workplace well-being and establishment performance, by establishment type – digitalisation (z-scores)
    Figure 14: Levels of innovation, by country (%)
    Figure 15: Introduction of innovation to the establishment and to the market, by sector and establishment size (%)
    Figure 16: Workplace well-being and establishment performance, by establishment type – innovation (z-scores)
    Figure 17: Degree of product market competition, by country (%)
    Figure 18: Degree of demand predictability, by country (%)
    Figure 19: Dominant product market strategy, by country (%)
    Figure 20: Dominant product market strategy, by sector (%)
    Figure 21: Market competitiveness, by dominant product market strategy (%)
    Figure 22: Workplace well-being and establishment performance, by establishment type – product market strategy (z­-scores)
    Figure 23: Collaboration and outsourcing according to activity, by sector (%)
    Figure 24: Collaboration and outsourcing, by country (%)
    Figure 25: Collaboration and outsourcing, by sector and establishment size and type (%)
    Figure 26: Workplace well-being and establishment performance, by establishment type – collaboration and outsourcing (z-scores)
    Figure 27: Forms of teamwork, by sector and establishment size (%)
    Figure 28: Establishment type – job complexity and autonomy, by country (%)
    Figure 29: Workplace well-being and establishment performance, by establishment type – job complexity and autonomy (z-scores)
    Figure 30: Establishment type – job complexity and autonomy, by digitalisation, innovation and product market strategy (%)
    Figure 31: Proportion of employees with a fixed-term contract, by country (%)
    Figure 32: Proportion of employees with a fixed-term contract, by sector and establishment size (%)
    Figure 33: Workplace well-being and establishment performance, by proportion of employees with a fixed-term contract (z-scores)
    Figure 34: Proportion of employees with a part-time contract, by country (%)
    Figure 35: Proportion of employees with a part-time contract, by sector and establishment size (%)
    Figure 36: Workplace well-being and establishment performance, by proportion of employees with a part-time contract (z-scores)
    Figure 37: Establishment type – recruitment, by country (%)
    Figure 38: Establishment type – recruitment, by sector and establishment size (%)
    Figure 39: Workplace well-being and establishment performance, by establishment type – recruitment (z-scores)
    Figure 40: Establishment type – recruitment, by digitalisation, innovation and product market strategy (%)
    Figure 41: Importance of discretionary helping behaviour, by country (%)
    Figure 42: Importance of willingness to stay longer when the work requires it, by country (%)
    Figure 43: Importance of making suggestions for improvements, by country (%)
    Figure 44: Proportion of establishments using different motivational levers, by frequency of use (%)
    Figure 45: Establishment type – workplace behaviour and motivational levers, by country (%)
    Figure 46: Establishment type – workplace behaviour and motivational levers, by sector and establishment size (%)
    Figure 47: Workplace well-being and establishment performance, by establishment type – workplace behaviour and motivational levers (z-scores)
    Figure 48: Establishment type – workplace behaviour and motivational levers, by digitalisation, innovation and product market strategy (%)
    Figure 49: Establishment type – variable pay, by country (%)
    Figure 50: Establishment type – variable pay, by sector and establishment size (%)
    Figure 51: Workplace well-being and establishment performance, by establishment type – variable pay (z-scores)
    Figure 52: Establishment type – variable pay, by digitalisation, innovation and product market strategy (%)
    Figure 53: Skills match of employees, by country (%)
    Figure 54: Speed of change in skills requirements, by country (%)
    Figure 55: Proportion of employees in jobs requiring continuous training, by country (%)
    Figure 56: Proportion of employees in jobs offering limited learning opportunities, by country (%)
    Figure 57: Dominant skills development strategy, by country (%)
    Figure 58: Proportion of employees who received training during paid working time, by country (%)
    Figure 59: Proportion of employees who received on-the-job training, by country (%)
    Figure 60: Involvement of the employee representatives in matters concerning training (%)
    Figure 61: Perceived importance of training, by country (%)
    Figure 62: Establishment type – training and skills development, by country (%)
    Figure 63: Establishment type – training and skills development, by sector and establishment size (%)
    Figure 64: Workplace well-being and establishment performance, by establishment type – training and skills development (z-scores)
    Figure 65: Establishment type – training and skills development, by digitalisation, innovation and product market strategy (%)
    Figure 66: Prevalence of tools for engaging with employees and their frequency of use (%)
    Figure 67: Areas of employee influence on management decisions, by extent of influence (%)
    Figure 68: Establishment type – direct employee participation, by country (%)
    Figure 69: Establishment type – direct employee participation, by sector and establishment size (%)
    Figure 70: Workplace well-being and establishment performance, by establishment type – direct employee participation (z-scores)
    Figure 71: Establishment type – direct employee participation, by digitalisation, innovation and product market strategy (%)
    Figure 72: Presence of official structures for employee representation, by country and establishment size (%)
    Figure 73: Configurations of employee representation structures (%)
    Figure 74: Establishments with employee and employer representation, by country (%)
    Figure 75: Establishments where the wages of any employees were set by collective bargaining, by country (%)
    Figure 76: Opinions of employee representatives about management (%)
    Figure 77: Level of influence of the employee representative on management decisions (%)
    Figure 78: Establishment type – social dialogue, by country (%)
    Figure 79: Establishment type – social dialogue, by sector and establishment size (%)
    Figure 80: Workplace well-being and establishment performance, by establishment type – social dialogue (z-scores)
    Figure 81: Establishment type – social dialogue, by digitalisation, innovation and product market strategy (%)
    Figure 82: Establishment type – social dialogue, by establishment type – direct participation (%)
    Figure 83: Groups of establishments, by country (%)
    Figure 84: Groups of establishments, by sector and establishment size (%)
    Figure 85: Workplace well-being and establishment performance, by establishment group (z-scores)
    Figure 86: Relative workplace well-being and establishment performance within each establishment group (%)
    Figure 87: Groups of establishments, by digitalisation, innovation and product market strategy (%)
    Figure A1 shows the rates for all countries in the survey
    Figure A2: Screener success rate (contact details obtained), conversion rate and overall yield rate – employee representative respondents (%)

    Customised reports

    To show appreciation for the time the ECS 2019 management respondents invested in filling out the questionnaire, Eurofound and Cedefop offered to generate a customised report for their establishment.

    The reports are generated automatically, and compare the establishment with other establishments in the same country, size category and sector. They include information on market characteristics, product market strategy, innovation, establishment performance, workplace relations, and human resources challenges.

    Over 13,000 respondents requested to receive such a customised report. Upon finalisation of the dataset the at the end of 2019, the reports were generated, and they were distributed to respondents in the beginning of 2020.

  • Questionnaires

    Reader-friendly versions of the source questionnaires are available:

    Language versions

This report presents the results of research conducted largely prior to the outbreak of COVID-19 in Europe in February 2020. For this reason, the results do not fully take account of the outbreak.

Il est possible que des recherches effectuées avant le retrait du Royaume-Uni de l’Union européenne le 31 janvier 2020 et publiées après cette date incluent des données relatives aux 28 États membres de l’UE. À compter de cette date, les recherches ne porteront, sauf indication contraire, que sur les 27 États membres de l’UE (UE-28 moins le Royaume-Uni)

Part of the series

  • European Company Survey 2019

    Eurofound’s European Company Survey (ECS) maps and analyses company policies and practices which can have an impact on smart, sustainable and inclusive growth, as well as the development of social dialogue in companies. This series consists of outputs from the ECS 2019, the fourth edition of the survey. The survey was first carried out in 2004–2005 as the European Survey on Working Time and Work-Life Balance. 

  • European Company Surveys

    The European Company Survey (ECS) is carried out every four to five years since its inception in 2004–2005, with the latest edition in 2019. The survey is designed to provide information on workplace practices to develop and evaluate socioeconomic policy in the EU. It covers issues around work organisation, working time arrangements and work–life balance, flexibility, workplace innovation, employee involvement, human resource management, social dialogue, and most recently also skills use, skills strategies and digitalisation.

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