Digitalizácia
Digitalizácia je neustála integrácia digitálnych technológií a digitalizovaných dát naprieč ekonomikou a spoločnosťou. Dvojitá zelená a digitálna transformácia zrýchľujú tempo zmien, ktoré ovplyvňujú všetky aspekty našich životov a budú mať mnoho dôsledkov pre budúcnosť práce. Inovácie a vývoj v pokročilých technológiách majú významný vplyv takmer vo všetkých oblastiach ekonomiky a pre spoločnosť ako celok. Práca, jej obsah, organizácia a dizajn, regulácia a ochrana – všetko prechádza zmenami. Neustála automatizácia a digitalizácia služieb a rastúce zavádzanie umelej inteligencie (AI) na pracovisko naďalej menia povahu práce, potreby zručností a spôsob, akým sa úlohy prideľujú, vykonávajú a hodnotia. To tiež často vedie k rozmazávaniu hraníc medzi pracovnou a nepracovnou činnosťou.
Nové a pripravované
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30 April 2026
14 April 2026
July 2026
O téme Digitalizácia
Zistite viac o tejto téme a jej význame pre tvorbu politík EÚ.
Kľúčové poznatky pre Digitalizácia
Toto je výber najdôležitejších poznatkov pre túto tému.
22 May 2026
Celoeurópsky prieskum digitalizácie sociálnej ekonomiky
21 July 2024
Human–robot interaction: What changes in the workplace?
12 September 2023
Ethical digitalisation at work: From theory to practice
Automation and digitisation technologies, including artificial intelligence, are rapidly evolving and becoming increasingly powerful and pervasive. The full range of their effects in the workplace is yet to be seen. It is, however, important not only to explore the ethical implications of digital technologies and the effects of such technologies on working conditions as they emerge, but also to anticipate any unintended effects that raise new ethical challenges. Using a variety of research methods and building on previous research on the digital workplace, this report examines the many ramifications of digital technologies in the workplace, looking at the fundamental rights and ethical principles most at stake and the areas of working conditions most likely to be affected.
8 December 2022
The rise in telework: Impact on working conditions and regulations
This report presents Eurofound’s research on telework during the COVID-19 pandemic in 2020 and 2021. It explores changes in the incidence of telework, working conditions experienced by employees working from home and changes to regulations addressing issues related to this working arrangement. The findings reveal a rapid escalation of telework triggered by the pandemic: in 2021, 2 out of 10 European employees were teleworking – a figure that most likely would not have been reached before 2027 had the pandemic not occurred. The health crisis unleashed the social and technological potential for flexibility in terms of working time and place. The impacts of telework on working conditions were initially difficult to determine because it was difficult to disentangle them from pandemic-induced factors, such as lockdowns and school closures. However, both the positive impacts, such as the contribution of telework to improving work–life balance, and the negative impacts, such as reduced social interaction and an increase in overtime worked, have become more evident. The rise in telework and an awareness of its implications for working conditions have prompted a renewed focus on regulatory frameworks, with new telework regulations passed in several EU Member States.
25 September 2022
Prechod na digitál: Reštrukturalizácia trendov v retailovom bankovníctve
Sektor maloobchodného bankovníctva je úrodnou pôdou pre štúdium dopadov digitalizácie na prácu a zamestnanosť. Finančné služby sa čoraz častejšie poskytujú online, bez sprostredkovateľa inštitúcií orientovaných na zákazníka. Mnohé banky v tomto sektore prechádzajú sériovou reštrukturalizáciou od globálnej finančnej krízy a ide o jeden z mála sektorov služieb so stagnujúcou alebo klesajúcou zamestnanosťou. Okrem technologických zmien v spôsobe poskytovania služieb sektor reaguje aj na ďalšie výzvy, vrátane zvýšenej regulačnej a compliance záťaže, konkurencie zo strany fintechu, nízkych úrokových sadzieb a zníženej ziskovosti. Prípadové štúdie v tejto správe opisujú príklady nedávnej reštrukturalizácie v sektore, čo motivovalo reštrukturalizáciu, ako bola riadená a ako ovplyvnila zamestnanosť, organizáciu práce a ďalšie obchodné a zamestnanecké výsledky.
30 May 2022
Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns. Recently, the policy debate surrounding these concerns has become more prominent and has increasingly focused on AI. This report maps relevant European and national policy and regulatory initiatives. It explores the positions and views of social partners in the policy debate on the implications of technological change for work and employment. It also reviews a growing body of research on the topic showing that ethical implications go well beyond legal and compliance questions, extending to issues relating to quality of work. The report aims to provide a good understanding of the ethical implications of digitisation and automation, which is grounded in evidence-based research.
24 October 2021
Digitisation in the workplace
Research into the transformative potential of the digital revolution tends to take a quantitative approach in an attempt to monitor changes in employment levels due to digitalisation. The fear of potential job losses and negative disruption brought about by digital technologies has permeated the policy debate on digitalisation. In contrast, this report, based on case study research, takes a more qualitative approach to exploring the impact of selected digital technologies (internet of things, 3D printing, and virtual and augmented reality) in the workplace. While digital technologies can bring many opportunities and have been shown to be beneficial for both workers and organisations, there is a need to put safeguards in place to ensure employee data protection and privacy. A well-functioning social dialogue is also key to reaping the benefits of digital technologies and preventing – or minimising – any negative outcomes.
9 September 2021
Right to disconnect: Exploring company practices
Digital technologies have made it possible for many workers to carry out their work at any time and anywhere, with consequent advantages and disadvantages. Eurofound data show that teleworkers are twice as likely to exceed the 48-hour working time limit, take insufficient rest and work in their free time, with knock-on effects on their physical and mental health. To address this issue, there have been calls for the ‘right to disconnect’. This report is based on case studies that chart the implementation and impact of the right to disconnect at workplace level. It builds on previous Eurofound research that shows an increase in collective agreements providing for a right to disconnect in countries that have enshrined this right in their legislation. With the exponential growth in teleworking brought about by the COVID-19 pandemic, the importance of striking a better balance between the opportunities and the challenges associated with teleworking and ICT-based flexible working has become more relevant than ever before.
9 December 2020
Employee monitoring and surveillance: The challenges of digitalisation
New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as the often-cited privacy and ethical concerns, there are also important implications for worker–employer relations, as digitally enabled monitoring and surveillance inevitably shift power dynamics in the workplace. Based on input from the Network of Eurofound Correspondents, this report explores the regulatory approaches to workplace monitoring in Europe, and the many challenges arising from the use of new digital technologies. Drawing from empirical and qualitative research, the report also provides some insight into the extent of employee monitoring in Europe and the implications for job quality and work organisation.
Experti na tému Digitalizácia
Výskumníci nadácie Eurofound poskytujú odborné poznatky a možno ich kontaktovať s otázkami alebo so žiadosťami od médií.
Dragoș Adăscăliței
Research officerDragoș Adăscăliței je výskumná pracovníčka v oddelení zamestnanosti v Eurofound. Jeho súčasný výskum sa zameriava na témy súvisiace s budúcnosťou práce, vrátane vplyvu umelej inteligencie na pracovné miesta, dôsledkov automatizácie pre zamestnanosť a regulačných otázok týkajúcich sa platformy práce. Pravidelne prispieva aj do komparatívnych projektov monitorujúcich štrukturálne zmeny na európskych trhoch práce. Pred nástupom do Eurofoundu pôsobil ako lektor pracovných vzťahov na University of Sheffield, Management School. Má magisterský titul z politológie zo Stredoeurópskej univerzity a doktorát zo sociológie z Univerzity v Mannheime.
Sara Riso
Senior research managerSara Riso nastúpila do Eurofoundu v roku 2006 a v súčasnosti pôsobí ako senior manažérka výskumu v oddelení pracovného života. Venuje sa výskumným projektom zameraným na digitalizáciu a pracovné podmienky. Pred nástupom do Eurofoundu Sara riadila výskumné projekty pre veľké európske asociácie a siete so sídlom v Bruseli. Jej akademické vzdelanie je v psychológii, komunikácii a jazykoch. Jej hlavný výskumný záujem spočíva v skúmaní nových stresorov na pracovisku vyplývajúcich z rastúcej digitalizácie práce, vyvíjajúcich sa organizačných postupov a stratégií riadenia zmien s cieľom riešiť výzvy, ktoré prináša digitalizácia v modernom pracovnom prostredí.
Všetok obsah pre Digitalizácia
Táto časť poskytuje prístup ku všetkému obsahu, ktorý bol na túto tému uverejnený.
